Welcome to above the clouds
AWS – Amazon Connect launches dynamic voice prompt playback from Amazon S3
Amazon Connect now supports playing recorded voice prompts directly from your Amazon S3 bucket, making it easy to create personalized customer experiences in your automated voice systems. Voice prompts are audio files played during customer interactions, such as playing a welcome greeting, requesting information from your customers, or guiding a customer through their desired transaction. […]
AWS – Amazon OpenSearch Service now includes an observability interface and expands log analytics
Amazon OpenSearch Service now includes an observability interface and log monitoring features, which provide developers and DevOps engineers with the insights they need to diagnose performance issues faster and reduce application downtime. Read More for the details.
GCP – Bringing together the best of both sides of BI with Looker and Data Studio
In today’s data world, companies have to consider many scenarios in order to deliver insights to users in a way that makes sense to them. On one hand, they must deliver trusted, governed reporting to inform mission-critical business functions. But on the other hand, they must enable a broad population to answer questions on their […]
Azure – Generally available: Support for Private Link in Azure IoT Central
Enhance your security posture by privately connecting devices to Azure IoT Central via private endpoint, eliminating exposure to the public internet. Read More for the details.
Azure – Generally available: Azure storage table access using Azure Active Directory
Accessing Azure storage table using Azure AD for authentication and Azure RBAC for authorization provides superior security over using shared key for access. Read More for the details.
GCP – Google’s subsea fiber optics, explained
Fiber optic networks are a foundation of the modern internet. In fact, subsea cables carry 99% of international network traffic, and yet we are barely aware that they exist. What you might not know is that the first subsea cable was deployed in 1858 for telegraph messages between Europe and North America. A message took […]
Azure – Public preview: Azure Backup supports metrics and metric alerts for Azure Blobs
You can now monitor the restore job health of your backed up blobs via Azure Monitor metrics and write custom alert rules on these metrics. Read More for the details.
GCP – Meet Google’s unified data and AI offering
Without AI, you’re not getting the most out of your data.Without data, you risk stale, out-of-date, suboptimal models. But most companies are still struggling with how to keep these highly interdependent technologies in sync and operationalize AI to take meaningful action from data. We’ve learned from Google’s years of experience in AI development how to […]
GCP – Build a secure data warehouse with the new security blueprint
As Google Cloud continues our efforts to be the industry’s most trusted cloud, we’re taking an active stake to help customers achieve better security for their cloud data warehouses. With our belief in shared fate driving us to make it easier to build strong security into deployments, we provide security best practices and opinionated guidance […]
GCP – Boost the power of your transactional data with Cloud Spanner change streams
Data is one of the most valuable assets in today’s digital economy. One way to unlock the value of your data is to give it life after it’s first collected. A transactional database, like Cloud Spanner, captures incremental changes to your data in real time, at scale, so you can leverage it in more powerful […]