Welcome to above the clouds

AWS – Amazon Connect launches API to change an agent’s current status
Amazon Connect now provides an API to programmatically change the current status of an agent. Agent statuses are used to determine when an agent is “Available” to be routed contacts in Connect, versus when they are set to “Offline” or a custom status such as “Lunch” or “Break” and should not be routed contacts. Using […]

AWS – Monitor your Amazon RDS usage metrics against AWS service limits
Starting today, Amazon Relational Database Service (Amazon RDS) is publishing usage metrics to Amazon CloudWatch, so that you can monitor against account-wide service limits. Publishing these usage metrics gives you the operational visibility to manage utilization and alarm as your usage approaches service limits. We added support for 11 service limit metrics: AllocatedStorage, DBInstances, DBClusters, […]

AWS – New Amazon RDS Multi-AZ option with up to 2x faster transaction commit latency is now available in Asia Pacific (Singapore) and Asia Pacific (Sydney) Regions
The Amazon Relational Database Service (Amazon RDS) Multi-AZ deployment option with one primary and two readable standby database (DB) instances across three Availability Zones (AZs) is now available in Asia Pacific (Singapore) and Asia Pacific (Sydney) Regions. This deployment option give you up to 2x faster transaction commit latency, automated fail overs typically under 35 seconds, […]

GCP – A focus on network connectivity use cases in the cloud
Enterprises today have a very broad mix of networks — from SD-WANs, dedicated WANs such as MPLS, cloud interconnects, to VPNs. At the same time, they’re moving those WANs to the cloud to take advantage of faster turn-up, lower cost, and increased feature velocity. As workloads migrate to the cloud and multi-cloud environments, we believe […]

AWS – AWS adds new management features for EC2 key pairs
Starting today, AWS customers have access to additional features to manage their EC2 key pairs. Customers can view the creation date and public key material for existing and new key pairs created using EC2 key pairs. Customers will also be able to create ED25519 key pairs in ppk format in addition to pem format and […]

AWS – AWS Audit Manager now allows use of custom rules from AWS Config
AWS Audit Manager now allows use of custom rules from AWS Config to define custom controls in Audit Manager. Audit Manager users could already import pre-built, managed rules. Now, they are also able to leverage existing Custom Config rules and report these compliance checks directly. In order to do so, they must enable their AWS […]

GCP – Cloud CISO Perspectives: April 2022
This month marks one year of our Cloud CISO Perspectives Series! Over the past year, we’ve discussed many milestones and challenges across our industry. I’m most proud of the work our collective security teams at Google Cloud are doing everyday to help improve security for our customers and society at large through the cloud. Below, […]

GCP – Introducing “Visualizing Google Cloud: 101 Illustrated References for Cloud Engineers and Architects”
Many people are visual learners; I am definitely one of them, and judging by the tremendous response you all showed to Google Cloud Sketchnotes on LinkedIn and Twitter, you are too. A picture is worth a thousand words Shortly after I started creating and sharing visual explanations of Google Cloud concepts in late 2020, I […]

GCP – Meet the people of Google Cloud: Priyanka Vergadia, bringing Google Cloud to life in illustrations
Editor’s note: Cloud computing helps people do all sorts of new things—including, for Priyanka Vergadia, becoming a best-selling author. Her book, “Visualizing Google Cloud: 101 Illustrated References for Cloud Engineers and Architects,” is based on her tremendously popular series of blog posts and videos and sold out its first printing within a month of its […]
GCP – How we’re keeping up with the increasing demand for the Google Workspace Administrator role
We’ve rebranded the Professional Collaboration Engineer Certification to the Professional Google Workspace Administrator Certification and updated the learning path. To mark the moment, we sat down with Erik Geerdink from SADA to talk about how the Google Workspace Administrator role and demand for this skill set has changed over the years. Erik is a Deployment Engineer and […]