Welcome to above the clouds
AWS – Amazon Elastic Block Store (EBS) now adds full snapshot size information in Console and API
Amazon Elastic Block Store (Amazon EBS) now displays the full snapshot size for EBS Snapshots. With this enhancement, customers can now retrieve full snapshot sizes programmatically through the DescribeSnapshots API using the new field, full-snapshot-size-in-bytes. The full snapshot size is also displayed in the EBS Snapshots console under the new ‘Full snapshot size’ column. Since […]
GCP – Why you should check out our Next ‘25 Security Hub
Google Cloud Next 2025 is coming up fast, and it’s shaping up to be a must-attend event for the cybersecurity community and anyone passionate about learning more about the threat landscape. We’re going to offer an immersive experience packed with opportunities to connect with experts, explore innovative technologies, and hone your skills in the ever-evolving […]
AWS – Amazon Polly launches a new voice in Singaporean English
Today, we are excited to announce the general availability of Jasmine – new Singaporean English Neural Text-to-Speech (NTTS) female voice for Amazon Polly. Amazon Polly is a service that turns text into lifelike speech, allowing you to create applications that talk and to build entirely new categories of speech-enabled products. Jasmine is our first voice […]
AWS – AWS AppSync GraphQL introduces operation-level caching for faster GraphQL API responses
AWS AppSync GraphQL now offers operation-level caching, a new feature that allows customers to cache entire GraphQL query operation responses. This enhancement enables developers to optimize read-heavy GraphQL APIs, delivering faster response times and improved application performance. Operation-level caching in AWS AppSync GraphQL streamlines the caching process by storing complete query responses. This approach is […]
GCP – Cybercrime: A Multifaceted National Security Threat
Executive Summary Cybercrime makes up a majority of the malicious activity online and occupies the majority of defenders’ resources. In 2024, Mandiant Consulting responded to almost four times more intrusions conducted by financially motivated actors than state-backed intrusions. Despite this overwhelming volume, cybercrime receives much less attention from national security practitioners than the threat from […]
AWS – Amazon DynamoDB now supports auto-approval of quota adjustments
You can now request for Amazon DynamoDB account-level and table-level throughput quota adjustments using AWS Service Quotas in all AWS Commercial Regions and the AWS GovCloud (US) Regions, and get auto-approved within minutes. Previously, when requesting a quota adjustment, Service Quotas allowed you to indicate the Amazon DynamoDB quota and desired value to be adjusted […]
AWS – Amazon Connect Contact Lens now provides a dashboard with aggregated insights on agent performance evaluations
Contact Lens now provides managers with an agent performance evaluation dashboard, to view aggregations of agent performance, and insights across cohorts of agents over time. With this launch, managers can access a unified dashboard on agent performance across evaluation scores, productivity (e.g., contacts handled, average handle time, etc.) and operational metrics. Through detailed performance scorecards […]
AWS – Amazon Connect Contact Lens can now take automated actions based on hold times and agent interaction time
Amazon Connect Contact Lens now enables managers to create rules based on patterns of customer hold time and agent interaction duration, to take automated actions such as categorizing contacts, evaluating agent performance and notifying supervisors. With this launch, managers can create rules to check how well agents comply with guidelines on placing customers on hold. […]
AWS – AWS Secrets and Configuration Provider now integrates with Pod Identity for Amazon EKS
Today, AWS Secrets Manager announces that AWS Secrets and Configuration Provider (ASCP) now integrates with Amazon Elastic Kubernetes Service (Amazon EKS) Pod Identity. This integration simplifies IAM authentication for Amazon EKS when retrieving secrets from AWS Secrets Manager or parameters from AWS Systems Manager Parameter Store. With this new capability, you can manage IAM permissions […]
GCP – Balance of power: A full-stack approach to power and thermal fluctuations in ML infrastructure
The recent explosion of machine learning (ML) applications has created unprecedented demand for power delivery in the data center infrastructure that underpins those applications. Unlike server clusters in the traditional data center, where tens of thousands of workloads coexist with uncorrelated power profiles, large-scale batch-synchronized ML training workloads exhibit substantially different power usage patterns. Under […]