Welcome to above the clouds
AWS – Announcing the general availability of AWS Local Zones in Perth and Santiago
AWS Local Zones are now available in two new metro areas—Perth and Santiago. You can now use these Local Zones to deliver applications that require single-digit millisecond latency or local data processing. Read More for the details.
AWS – Amazon Kendra releases the Microsoft Teams Connector to enable Microsoft Teams messaging search
Amazon Kendra is an intelligent search service powered by machine learning, enabling organizations to provide relevant information to customers and employees, when they need it. Starting today, AWS customers can use the Amazon Kendra Microsoft Teams Connector to index and search messages and other entities from Microsoft Teams. Read More for the details.
AWS – Amazon Kendra releases Microsoft Exchange Connector to enable email-messaging search
Amazon Kendra is an intelligent search service powered by machine learning, enabling organizations to provide relevant information to customers and employees, when they need it. Starting today, AWS customers can use the Amazon Kendra Microsoft (MS) Exchange Connector to index and search emails from MS Exchange. Read More for the details.
AWS – AWS Config supports 22 new resource types
AWS Config now supports 22 more resource types for services including Amazon MQ, AWS AppConfig, AWS Cloud9, Amazon EventBridge, Amazon Fraud Detector, AWS IoT, AWS IoT Analytics, Amazon Lightsail (Virtual Server), AWS Elemental MediaPackage, Amazon Route 53 Recovery Readiness, AWS Resilience Hub, and AWS Transfer. Read More for the details.
AWS – AWS Clean Rooms is now available in preview
Today, AWS announces the preview release of AWS Clean Rooms, a new analytics service that helps customers collaborate with their partners to more easily and securely analyze their collective datasets—without sharing or revealing underlying raw data. Instead of spending weeks or months developing clean room solutions, customers can use AWS Clean Rooms to create their […]
AWS – Amazon ElastiCache for Redis data tiering is now available in the AWS Europe (Stockholm) Region
You can now use data tiering for Amazon ElastiCache for Redis as a lower cost way to scale your clusters to up to hundreds of terabytes of capacity in the Europe (Stockholm) Region. Data tiering provides a new price-performance option for Redis workloads by utilizing lower-cost solid state drives (SSDs) in each cluster node in […]
AWS – AWS AppConfig allows tracking of stale feature flags, improving code hygiene
Today, AWS AppConfig announces new options for customers to new options for customers to track and clean up stale feature flags. Previously, customers needed to build their own schedules for managing stale feature flags. Now, customers can do this through AWS AppConfig. Feature flagging is a powerful technique that allows engineering teams to change application […]
GCP – Changing the customer experience with Contact Center AI: Look back and look forward
We meet daily with contact center owners and customer experience (CX) execs across all industries, geographies, and business sizes. Looking back at these conversations, it’s crystal clear that 2022 was a high-stakes year for call centers, with three primary challenges trending across all customers and continuing in 2023: Many organizations feel pressure to rapidly scale […]
Azure – General availability: IoT Edge Metrics Collector 1.1
This refresh updates the module’s dependencies and base image. Read More for the details.
Azure – Public Preview: Azure Automation Visual Studio Code Extension
Use the Azure Automation extension to perform local authoring and management of automation runbooks using VS Code Read More for the details.
