Welcome to above the clouds
AWS – Amazon Connect bulk user import now includes agent hierarchy and tags
Amazon Connect now allows you to configure hierarchies and resource tags for users in bulk. You can now optionally assign agent hierarchies and resource tags to each agent using the CSV bulk upload template, available on the user management page. For example, you can import a group of users and assign both a hierarchy to […]
AWS – Amazon Connect launches more granular access controls (using resource tags) for queues
You can now enable granular access controls for queues by configuring resource tags within the Amazon Connect admin website. Tagging a queue allows you to configure granular permissions and define who is able to access a specific queue. For example, you can now tag queues with SupportLevel:Premium and then only let premium support managers see […]
AWS – Amazon Connect launches more granular access controls (using resource tags) for routing profiles
You can now enable granular access controls for routing profiles by configuring resource tags within the Amazon Connect admin website. Tagging a routing profile allows you to configure granular permissions and define who is able to access a specific routing profile. For example, you can now tag routing profiles with Type:Holiday and then only let […]
AWS – Amazon Translate enables language detection support for batch translation
Amazon Translate is a neural machine translation service that delivers fast, high-quality, affordable, and customizable language translation. Amazon Translate now supports language detection of input files for batch translations. Read More for the details.
GCP – Protect your educational institution using Google Cloud’s Security Command Center
Academic institutions are becoming more susceptible to security breaches in the ever-expanding ecosystem of IT services. While facing challenges such as re-training staff on new skills, and expanding teams to support the increasing pace of work, many institutions are seeking tools and solutions to alleviate some burden on their IT security teams. One of those […]
GCP – Pathology digitization and the fight against cancer
Everyone who has experienced a loved one’s cancer diagnosis knows how important it is to help patients get the best treatment, faster. Cancer is a leading cause of death, killing nearly 10 million people globally each year. But if caught early, and treated appropriately, many people can recover. We’re proud to have worked in this […]
Azure – General availability: Stream Analytics no-code editor updates in December 2022
New features are now available in Stream Analytics no-code editor GA including multiple parameter built-in functions support, Delta Lake format support in ADLS Gen2 output sink. Read More for the details.
Azure – Public preview: Use tag inheritance for cost management
Use tag inheritance preview to automatically apply subscription and resource group tags to child resource usage records. Read More for the details.
AWS – Amazon EC2 I4i Instances are now available in the Asia Pacific (Seoul) and South America (São Paulo) regions
Starting today, storage optimized Amazon EC2 I4i Instances are now also available in Asia Pacific (Seoul) and South America (Sao Paulo) regions. Amazon EC2 I4i instances are powered by 3rd generation Intel Xeon Scalable processors (Ice Lake) and deliver the highest local storage performance within Amazon EC2 using AWS Nitro NVMe SSDs. Read More for […]
Azure – Public preview: Log compaction support in Azure Event Hubs
Retain the latest events of an event log by using compacted event hubs or Kafka topics in Azure Event Hubs. Read More for the details.