AWS announces the general availability of EC2 instance attestation to make it easier for customers to validate that only trusted software is running on their EC2 instances, including instances with AI chips and GPUs. Before this, customers could configure their EC2 instances to remove operator access from their own administrators and users, but there was […]

Amazon RDS now supports cross-Region and cross-account copying of Amazon RDS and Amazon Aurora snapshots. This launch allows you to copy snapshots across Regions and accounts directly without performing it sequentially as two separate copies. Customers use cross-Region and cross-account snapshot copies for managing the risk of incidents such as ransomware attacks and region outages […]

We’re excited today to announce the Amazon Nova Act extension – a tool that transforms how you build with Nova Act by bringing the entire agent development experience directly into IDEs like Visual Studio Code, Kiro, and Cursor. The Nova Act extension consolidates natural language based script creation, granular scripting precision, and robust browser testing […]

IAM Identity Center now supports customer-managed AWS Key Management Service (KMS) keys for encrypting workforce identity data, including user and group attributes. While AWS-owned keys are used by default, customer-managed keys (CMKs) provide granular control over identity data access, enhancing security and compliance capabilities. IAM Identity Center helps you securely create, or connect, your workforce […]

Amazon Connect now supports you to associate custom attributes with interaction segments, ensuring reporting and analytics always reflect the true customer journey. Attributes such as business unit name, account type, or contact reason can be centrally managed with predetermined values and applied to contact records through flows or the UpdateContact API. This approach preserves accurate […]

Today, AWS announces the general availability of the new Amazon Elastic Block Storage (Amazon EBS) optimized Amazon Elastic Compute Cloud (Amazon EC2) R8gb instances. These instances are powered by AWS Graviton4 processors to deliver up to 30% better compute performance than AWS Graviton3 processors. At up to 150 Gbps of EBS bandwidth, these instances offer […]

Amazon Redshift Serverless, which allows you to run and scale analytics without having to provision and manage data warehouse clusters, is now generally available in the AWS Asia Pacific(Taipei) region. With Amazon Redshift Serverless, all users, including data analysts, developers, and data scientists, can use Amazon Redshift to get insights from data in seconds. Amazon […]

Amazon Connect Contact Lens now provides sensitive data redaction from voice and chat conversational analytics in French (France, Canada), Portuguese (Portugal, Brazil), Italian, German, and Spanish (Spain). Automatic redaction of sensitive data redaction helps you protect your customer’s privacy by removing personally identifiable information (PII), financial account numbers and PINs, and Internet access details (URLs, […]

Amazon Connect now offers new enhanced analytics in the drag-and-drop flow designer that help you make data-driven decisions when building and optimizing your flows. Amazon Connect flows allow you to create end-to-end self-service and automated customer experiences such as interactive voice response (IVR), step-by-step guides, and back office processes and tasks. With this launch, you […]