Amazon Connect has expanded to support inbound telephone numbers and national calling in Brazil from the US East (N. Virginia) and US West (Oregon) regions. With the ability to reach customers across the the globe with Amazon Connect, you can now support inbound calls to more than 78 countries globally. Read More for the details.

Amazon SageMaker Automatic Model Tuning now supports 30x higher limits for the number of categorical hyperparameter values that can be searched per tuning job. Read More for the details.

Amazon ElastiCache for Redis now supports updates to encryption in transit on existing cluster resources. You can change the TLS configuration of your Redis clusters without re-building or re-provisioning them or impacting application availability. When enabling encryption in transit, your overall solution can remain connected to Redis clusters. Read More for the details.

Starting today, you can enable RStudio on Amazon SageMaker on your existing Amazon SageMaker Studio domains. This eliminates the administrative burden of decommissioning and re-creating your Studio domains to enable RStudio on SageMaker. You can also select whether all user profiles in the domain have access to RStudio on SageMaker by default or enable it […]

AWS Config now supports 13 more resource types for services including Amazon Simple Email Service (Amazon SES), Amazon EventBridge, AWS Lightsail (Virtual Server), AWS DataSync, Amazon GuardDuty, AWS Fault Injection Simulator (Amazon FIS), Amazon CloudWatch real-user monitoring (Amazon RUM), and Amazon Backup.  Read More for the details.

Amazon Connect Chat now provides the ability to programmatically monitor the activity status of customers and agents participating in a chat conversation. A participant can be marked as “idle” based on a configurable inactivity timer which can trigger events such as an “Are you still there?” message to the customer. Additional timers can be configured […]

We are excited to announce the availability of reserved nodes for Amazon MemoryDB for Redis. Reserved nodes allow you to save up to 55% over On-Demand node prices in exchange for a usage commitment over a one- or three-year term. Reserved nodes are complementary to MemoryDB On-Demand nodes and give businesses flexibility to help reduce […]

AWS CloudFormation now supports AllowedValues and AllowedPattern properties for CommaDelimitedList parameter type. You can use the CommaDelimitedList parameter type to specify multiple string values in a single parameter. For example, you can create three different subnets with their own VPC CIDR blocks, and use CommaDelimitedList to specify three different CIDR blocks. With these language enhancements, […]

AWS Storage Gateway now makes it simpler and faster for you to get started with setting up and managing your hybrid cloud storage workflow with Amazon S3 File Gateway. Using the Storage Gateway management console, you can now quickly create a new file share in a single step and just a few clicks: Choose between […]

Amazon Kendra is an intelligent search service powered by machine learning, enabling organizations to provide relevant information to customers and employees when they need it. Starting today, AWS customers can use the Amazon Kendra ServiceNow Connector to index and search documents from ServiceNow. Read More for the details.