Welcome to above the clouds
GCP – AI-powered network optimization: Unlocking 5G’s potential with Amdocs
Telecommunications companies face mounting pressure to reduce operational costs, enhance network resiliency, and deliver exceptional customer experiences. Earlier this week, Amdocs and Google Cloud announced a new network AI operations solution — Amdocs Network AIOps — that uses data to help communication service providers improve their networks and customer service. This solution is designed to […]
GCP – The IT Admin’s Guide to Google AI
Artificial intelligence is transforming how we work, learn, and interact with technology every day, offering never-before-seen opportunities to increase efficiency and improve end-user experiences. However, effectively managing a fleet of devices with so much new technology requires staying ahead of the curve as well. As IT administrators, it’s crucial to not only understand this opportunity, […]
AWS – Amazon RDS now provides visibility into IAM DB Authentication metrics and logs
Amazon Relational Database Service (RDS) IAM Database Authentication (IAM DB Auth) now provides enhanced observability through metrics and logs. It enables customers to investigate and resolve authentication issues when connecting to RDS databases. Database connection authentication issues can occur due to multiple reasons such as configuration or permission issues with your IAM policy, using expired […]
AWS – Amazon Connect now supports interactive welcome messages when starting chats
Amazon Connect Chat now enables you to greet customers with interactive messages when starting chats, delivering contextual and personalized experiences that improve engagement and self-service resolution rates. For example, when a customer visits a product page and opens the chat widget, they receive a contextual greeting with options to compare similar products, check store availability, […]
AWS – AWS Chatbot is now named Amazon Q Developer
AWS Chatbot is now called Amazon Q Developer. The new name recognizes the integration of Amazon Q Developer, the most capable generative AI-powered assistant for software development, in Microsoft Teams and Slack to manage and optimize AWS resources. With Amazon Q Developer, customers can monitor, operate, and troubleshoot AWS resources in chat channels faster. Customers […]
AWS – Amazon RDS for MariaDB supports minors 11.4.5, 10.11.11, 10.6.21, 10.5.28
Amazon Relational Database Service (Amazon RDS) for MariaDB now supports MariaDB minor versions 11.4.5, 10.11.11, 10.6.21, and 10.5.28. We recommend that you upgrade to the latest minor versions to fix known security vulnerabilities in prior versions of MariaDB, and to benefit from the bug fixes, performance improvements, and new functionality added by the MariaDB community. […]
AWS – Amazon EC2 M6a instances now available in AWS Europe (Paris)
Starting today, the general-purpose Amazon EC2 M6a instances are now available in AWS Europe (Paris) region. M6a instances are powered by third-generation AMD EPYC processors, and deliver up to 35% better price performance than comparable M5a instances. These instances offer 10% lower cost than comparable x86-based EC2 instances. With this additional region, M6a instances are […]
AWS – Amazon RDS Data API for Aurora is now available in 10 additional AWS regions
RDS Data API for Aurora Serverless v2 and Aurora provisioned PostgreSQL-Compatible and MySQL-Compatible database clusters is now available in Africa (Cape Town), Asia Pacific (Hong Kong), Asia Pacific (Jakarta), Asia Pacific (Malaysia), Asia Pacific (Osaka), Europe (Milan), Europe (Stockholm), Middle East (Bahrain), Middle East (UAE), and South America (São Paulo) regions. RDS Data API allows […]
AWS – AWS CodeBuild adds support for managed webhooks in GitHub Enterprise
AWS CodeBuild’s support for managed webhooks now extends to include GitHub Enterprise. AWS CodeBuild is a fully managed continuous integration service that compiles source code, runs tests, and produces software packages ready for deployment. Customers using GitHub Enterprise as their source provider previously had to manually create webhooks for CodeBuild to receive events. CodeBuild now […]
AWS – Amazon Data Firehose is now available in AWS Asia Pacific (Thailand) and Mexico (Central) regions
Amazon Data Firehose is now available in AWS Asia Pacific (Thailand) and Mexico (Central) regions. Amazon Data Firehose is the easiest way to load streaming data into data stores and analytics tools. You can capture, transform, and deliver streaming data into Amazon S3, Apache Iceberg Tables, Amazon S3 Tables, Amazon OpenSearch Service, Amazon Redshift, and […]