Welcome to above the clouds

GCP – Reimagining ride-hailing services with Google Maps Platform
Editor’s note: Today’s guest post comes from Jonathan Campos, Chief Technology Officer and Executive Vice President of Engineering, Alto. He shares how Alto is transforming the ride-hailing industry with Google Maps Platform. When people first hear about us, they might think we’re just like other ride-hailing companies. But what sets us apart is all Alto […]

AWS – Amazon CloudFront now supports JA3 fingerprint headers
Details: Amazon CloudFront now supports Cloudfront-viewer-ja3-fingerprint headers, enabling customers to access incoming viewer requests’ JA3 fingerprints. Customers can use the JA3 fingerprints to implement custom logic to block malicious clients or allow requests from expected clients only. Read More for the details.

AWS – Amazon Redshift announces support of the CONNECT BY SQL construct
Amazon Redshift, a fully-managed cloud data warehouse, now supports the CONNECT BY SQL construct enabling users to author queries to process hierarchical data in their warehouse. Starting today, you can recursively query the hierarchical data based on parent-child relationship within that data set using the CONNECT BY construct. Read More for the details.

GCP – Automating self-service tech support with Tensorflow
What would tech support be like if an AI agent could recommend the right self-service article before a human support agent even got on the ticket? At Google we wanted to find out. So we got our machine learning teams working on ways to suggest support documentation automatically integrated into our ticketing system, before human […]

AWS – Amazon Timestream is now available in GovCloud(US-West) Region
Amazon Timestream is now available in the AWS GovCloud (US-West) Region. Support in the GovCloud Region allows U.S. government agencies and contractors to run sensitive time-series analysis in Amazon Timestream by addressing their specific regulatory and compliance requirements. Read More for the details.

AWS – Announcing enhanced operational incident response capabilities with AWS Systems Manager and PagerDuty
We are excited to announce that Incident Manager, a capability of AWS Systems Manager, now integrates with PagerDuty, a popular tool for operational incident response. This extends AWS capabilities for operational incident response, helping operations teams more quickly engage, respond, and resolve critical application availability and performance issues when they occur. Read More for the […]

AWS – Amazon EC2 C5n instances are now available in additional region
Starting today, Amazon EC2 C5n instances are available in AWS Asia Pacific (Jakarta) Region. Read More for the details.

AWS – Amazon RDS for SQL Server now supports Cross Region Read Replica
Amazon Relational Database Service (Amazon RDS) for SQL Server now supports Cross Region Read Replica. Cross Region Read Replica enables managed disaster recovery capability for mission critical databases by allowing a read replica in another region be “promoted” as a new standalone production database. This feature also supports data proximity by enabling replicas be placed closer […]

AWS – Amazon MQ now supports RabbitMQ version 3.10
Amazon MQ now provides support for RabbitMQ version 3.10, a new release which includes several fixes and improvements to the previous versions of RabbitMQ supported by Amazon MQ, 3.8 and 3.9. Read More for the details.
AWS – AWS Systems Manager OpsCenter now supports managing OpsItems across accounts
You can now use AWS Systems Manager OpsCenter to diagnose and remediate operational issues across AWS accounts. You can use a central account to view operational issues in another account (e.g. impaired instances, degraded storage volumes, or non-compliant resources), view pertinent diagnostic information for each issue, and use pre-defined automation runbooks to remediate the issues. […]