Welcome to above the clouds
AWS – Amazon Connect launches the ability to configure business operation days per week for capacity planning
Amazon Connect now enables you to select and manage which days the contact center is open for the purpose of capacity planning. This new feature is part of Amazon Connect forecasting, capacity planning, and scheduling (preview) that helps you predict contact volumes and average handling time, determine optimal staffing levels, and plan agent schedules to […]
AWS – Amazon QuickSight announces fine-grained visual embedding
Amazon QuickSight now supports fine-grained visual embedding, allowing you to embed individual visuals from QuickSight dashboards in applications and portals to provide key insights to users where they’re needed most. Read More for the details.
GCP – Announcing Virtual Machine Threat Detection now generally available to Cloud customers
Today we are delighted to announce that our unique, first-to-market detection capability with Virtual Machine Threat Detection (VMTD) in Security Command Center is now generally available for all Google Cloud customers. We launched this service six months ago in public preview and have seen a lot of enthusiasm from our customers. We’ve seen adoption from […]
GCP – How Danone created new eCommerce strategies to connect directly with customers with commercetools on Google Cloud
Editor’s note: Today’s blog comes from Luke O’Connell, Head of Data and Technology at Danone. He shares the ways in which using commercetools deployed on Google Cloud is helping Danone to connect more directly with consumers and better understand their needs. With the rise of large eCommerce players and rapid home delivery, here at Danone […]
GCP – Why all retailers should consider Google Cloud Retail Search?
Cloud Retail Search, part of Discovery Solutions For Retail portfolio, helps retailers significantly improve the shopping experience on their digital platform with ‘Google-quality’ search. Cloud Retail Search offers advanced search capabilities such as better understanding user intent and self-learning ranking models that help retailers unlock the full potential of their online experience. Google Cloud’s Discovery […]
AWS – Customers can now pay upfront or with scheduled payments using AWS IQ
You can now pay your experts upfront or with scheduled payments on AWS IQ. With scheduling, you pay experts based on a preset schedule that is set in the proposal. With upfront, you pay for work in advance upon accepting the proposal. You can also pay as you go with milestone payments. As a customer, […]
AWS – Amazon EC2 X2idn and X2iedn instances now available in Asia Pacific (Jakarta) region
Starting today, memory optimized Amazon EC2 X2idn and X2iedn instances are available in Asia Pacific (Jakarta) region. X2idn and X2iedn instances, powered by 3rd generation Intel Xeon Scalable Processors (Ice Lake), are designed for memory-intensive workloads and deliver improvements in performance, price performance, and cost per GiB of memory compared to previous generation X1 instances. […]
AWS – AWS WAF Fraud Control – Account takeover prevention for Amazon CloudFront
AWS WAF Fraud Control – Account Takeover Prevention now supports Amazon CloudFront. AWS WAF Fraud Control – Account Takeover Prevention protects your application’s login page against credential stuffing attacks, brute force attempts, and other anomalous login activities. Account Takeover Prevention enables you to proactively stop account takeover attempts at the network edge. With Account Takeover […]
GCP – Announcing public availability of Google Cloud Certificate Manager
Today we are pleased to announce that Cloud Certificate Manager is now in general availability. Cloud Certificate Manager enables our users to acquire, manage, and deploy public Transport Layer Security (TLS) certificates at scale for use with your Google Cloud workloads. TLS certificates are required to secure browser connections and transactions. Cloud Certificate Manager supports […]
AWS – AWS Application Migration Service is now available in the Asia Pacific (Jakarta) Region
AWS Application Migration Service (AWS MGN) is now available in the Asia Pacific (Jakarta) Region. With this launch, Application Migration Service is available in all commercial AWS Regions. Read More for the details.