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AWS – Contact Lens for Amazon Connect launches APIs to manage rules
Contact Lens for Amazon Connect now provides APIs that enable you to programmatically manage rules for Contact Lens’ conversational analytics and third party applications (e.g., Salesforce etc.). Rules allow you to automatically categorize contacts, send notifications about customer escalations, and assign tasks when a new case is created in your third party application. Read More for […]

AWS – Amazon EC2 Is4gen and Im4gn Instances are now available in Europe (Paris) region.
Starting today, Amazon EC2 Is4gen and Im4gn instances, the latest generation storage-optimized instances, are available in Europe (Paris) region. Based on the AWS Nitro System, Im4gn and Is4gen instances are powered by AWS Graviton2 processors and are built using AWS Nitro SSDs which reduce both latency and latency variability compared to the third generation of […]

AWS – Recycle Bin for Amazon Machine Images is now available in Asia Pacific (Hyderabad) region
Amazon EC2 customers can now use Recycle Bin for Amazon Machine Images (AMIs) in the Asia Pacific (Hyderabad) region to recover from accidental deletions to meet their business continuity needs. With Recycle Bin, you can specify a retention time period and recover a deregistered AMI if needed, before the expiration of the retention period. A […]

AWS – Announcing general availability of Amazon Redshift Serverless in the Asia Pacific (Mumbai), Canada (Central) AWS regions
Amazon Redshift Serverless, which allows you to run and scale analytics without having to provision and manage data warehouse clusters, is now generally available in additional AWS regions Asia Pacific (Mumbai) and Canada (Central). With Amazon Redshift Serverless, all users including data analysts, developers, and data scientists, can use Amazon Redshift to get insights from […]

GCP – Why diversity is a cybersecurity imperative for GCAT
Welcome and thank you for joining us today for the final installment in 2022 of the Google Cloud Security Talks series Our quarterly Security Talks series brings together experts from Google Cloud security teams and the industry to share information on our latest security products, innovations and best practices. Below is the keynote address for […]

GCP – How To Create a Windows Server VM instance in Compute Engine
If you want to create a Windows Server Virtual Machine (VM) in Compute Engine, it’s as quick and easy as clicking a few buttons! In this blog post, we’ll learn how to create a Windows Server VM in Compute Engine. If you want to follow along with this blog post, check out the documentation and […]

AWS – Target multiple resources type with wildcard configuration for AWS CloudFormation Hooks
Today, AWS CloudFormation Hooks launches wildcard resource type for Hook configurations enabling customers to match multiple resources types. Customers can use wildcards to define resources targets for building flexible Hooks. Such Hooks can activate for resource types which are not explicitly known when the Hook was created. For example, customers can use AWS::ECR::* wildcard to […]

GCP – How to reduce microservices complexity with Apigee and Anthos Service Mesh
In today’s modern development world, a microservices-based architecture is a go-to pattern for developing applications that are independent, flexible, modular, and language-neutral, and offers significant agility benefits over a monolithic architecture. A great example of an organization that has made this transition is L.L.Bean, where its legacy on-premises system had been constraining the company’s ability […]

GCP – The business value of Cloud SQL: how companies speed up deployments, lower costs and boost agility
If you’re self-managing relational databases such as MySQL, PostgreSQL or SQL Server, you may be thinking about the pros and cons of cloud-based database services. Regardless of whether you’re running your databases on premises or in the cloud, self-managed databases can be inefficient and expensive, requiring significant effort around patching, hardware maintenance, backups, and tuning. […]
GCP – HEDIS on FHIR to improve quality of patient care
If you’re familiar with the Medicare/Medicaid market, you’ve probably heard of the HEDIS score: the Health Effectiveness Data and Information Set. It’s a standard created by the National Committee for Quality Assurance (NCQA) and scores the quality of Medicare and Medicaid plans by measuring the effectiveness and utilization of plan benefits, access to care, and […]