Welcome to above the clouds
AWS – Amazon Connect now supports JSON content-type in chat messages
Amazon Connect Chat now supports JSON content-type messages. Using JSON you can enable rich personalized experiences by allowing customers and agents to send/receive structured chat messages using the JSON format. For example, messages can be supplemented with additional data (metadata) to pass relevant information (e.g. recent purchases, order status), send custom interactive messages (e.g. buttons, […]
AWS – ROSA now provides an AWS Management Console experience for satisfying ROSA prerequisites
Red Hat OpenShift Service on AWS (ROSA) now provides an AWS Management Console experience that simplifies the process for satisfying the AWS account prerequisites for provisioning and operating ROSA clusters. The new AWS ROSA console page automatically checks whether ROSA prerequisites are met and provides automated configuration and step-by-step guidance where manual configuration is required. […]
AWS – Announcing AWS ParallelCluster 3.4 with Multi-AZ support and other important features
AWS ParallelCluster 3.4 is now generally available and introduces the ability to create HPC clusters that can access and aggregate compute capacity across multiple AWS Availability Zones (AZ) in a Region. Other important features in this release include: Amazon VPC configuration for AWS Lambda functions used by ParallelCluster for managing your clusters. Custom AWS IAM […]
AWS – Contact Lens for Amazon Connect now provides enhanced controls for redacting personal identifiable information
Contact Lens for Amazon Connect now provides enhanced controls that enable businesses to select specific personal identifiable information (PII) types that they want to redact from call and chat transcripts. Today, Contact Lens redacts PII types such as name, email, SSN, and others from the transcripts. With enhanced PII redaction, businesses now have the flexibility […]
GCP – Optimize and scale your startup – A look into the Build Series
At Google Cloud, we want to provide you with the access to all the tools you need to grow your business. Through the Google Cloud Technical Guides for Startups, leverage industry leading solutions with how-to video guides andresourcescurated for startups. This multi-series contains 3 chapters: Start, Build and Grow, which matches your startup’s journey: The […]
GCP – Deutsche Bank, Wake Technical Community College, and Google Cloud are building a cloud talent pipeline in North Carolina
The world is facing a talent shortage, affecting more than 1 billion jobs by 20301. While the talent shortage spans all digital skills, the battle for cloud talent is particularly acute – more than one third of tech leaders say professionals with cloud skills are the most challenging to find2 . The state of North […]
GCP – Helping South Bend residents build cloud computing skills
The city of South Bend, Indiana has announced they are working with Google Cloud to connect 500 local job seekers with no-cost access to Google Cloud Skills Boost through Upskill SB. This initiative will train, upskill, and certify residents in cloud computing skills to create pathways to technical jobs. As companies, nonprofits, and governments increasingly leverage […]
AWS – Amazon EMR Serverless introduces account-level vCPU-based per-region quotas
Amazon EMR Serverless is a serverless option in Amazon EMR that makes it simple for data engineers and data scientists to run open-source big data analytics frameworks without configuring, managing, and scaling clusters or servers. Today we are introducing a new account-level vCPU-based quota. The account-level per Region vCPU-based quota allows you to control the maximum […]
AWS – Amazon Neptune Workbench now supports JupyterLab notebooks
Today, Amazon Neptune announces support for JupyterLab 3 on Neptune notebooks to boost the productivity of developers and data scientists using the Neptune Workbench. With this update, you can now launch Neptune notebooks in the AWS Management console using JupyterLab to access a modern interactive development environment (IDE) complete with developer tools such as code […]
AWS – Nimble Studio now supports configurable persistent storage and new EBS volumes
Today, Amazon Nimble Studio announces persistent storage has moved from public preview to general availability. This means faster workstation startup times, and simplified workstation storage volume management for administrators. Additionally, Nimble Studio now supports configurable gp3 AWS Elastic Block Store (EBS) volumes, providing up to a 20% lower price point per GB than existing gp2 volumes. […]