Amazon Connect now allows you to use custom task templates using the “Create task” block in Connect Flows, making it easier for agents to capture the right information to create and complete tasks. Amazon Connect Tasks empowers you to prioritize, assign, and track all contact center agent tasks to completion, improving agent productivity and ensuring […]

We are excited to announce the support for EKS clusters with both managed and self-managed node groups when using interactive Spark workloads via managed managed endpoints. Amazon EMR on EKS enables  customers to run open-source big data frameworks such as Apache Spark on Amazon EKS. Amazon EMR on EKS customers setup and use a managed endpoint (available […]

We are excited to announce support for defining where a Jupyter Enterprise Gateway (JEG) pod can be deployed when running interactive Spark workloads using managed endpoints. Amazon EMR on EKS enables customers to run open-source big data frameworks such as Apache Spark on Amazon EKS. Amazon EMR on EKS customers setup and use a managed […]

Amazon Managed Streaming for Apache Kafka (Amazon MSK) now supports Apache Kafka version 3.3.2 for new and existing clusters. Apache Kafka 3.3.2 includes several bug fixes and new features that improve performance. Some of the key features include enhancements to fetch from the closest replica and metrics. Amazon MSK will continue to use and manage […]

Amazon Detective has increased the daily quota limits for behavior graph data volumes. With the increased limits, Detective can now ingest up to 10 TB per day to help you conduct more comprehensive security investigations and provide broader summaries and visualizations of behaviors in your AWS accounts. Read More for the details.

Today we launched new observability features including log patterns, metrics analytics and support for Jaeger traces with OpenSearch 2.5 in Amazon OpenSearch Service. Read More for the details.