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AWS – Amazon Connect now supports automated follow-up evaluations triggered by initial evaluation results
Amazon Connect can now automatically initiate follow-up evaluations to analyze specific situations identified during initial evaluations. For example, when an initial customer service evaluation detects customer interest in a product, Amazon Connect can automatically trigger a follow-up evaluation focused on the agent’s sales performance. This enables managers to maintain consistent evaluation standards across agent cohorts […]
AWS – Amazon CloudWatch Database Insights now provides on-demand analysis for RDS for SQL Server
Amazon CloudWatch Database Insights expands the availability of its on-demand analysis experience to the RDS for SQL Server database engine. CloudWatch Database Insights is a monitoring and diagnostics solution that helps database administrators and developers optimize database performance by providing comprehensive visibility into database metrics, query analysis, and resource utilization patterns. This feature leverages machine […]
AWS – Amazon U7i instances now available in Europe (London) Region
Starting today, Amazon EC2 High Memory U7i instances with 6TB of memory (u7i-6tb.112xlarge) are now available in the Europe (London) region. U7i-6tb instances are part of AWS 7th generation and are powered by custom fourth generation Intel Xeon Scalable Processors (Sapphire Rapids). U7i-6tb instances offer 6TB of DDR5 memory, enabling customers to scale transaction processing […]
AWS – Amazon ECS now publishes AWS CloudTrail data events for insight into API activities
Amazon Elastic Container Service (Amazon ECS) now supports AWS CloudTrail data events, providing detailed visibility into Amazon ECS Agent API activities. This new capability enables customers to monitor, audit, and troubleshoot container instance operations. With CloudTrail data event support, security and operations teams can now maintain comprehensive audit trails of ECS Agent API activities, detect […]
GCP – G4 VMs under the hood: A custom, high-performance P2P fabric for multi-GPU workloads
Today, we announced the general availability of the G4 VM family based on NVIDIA RTX PRO 6000 Blackwell Server Edition GPUs. Thanks to unique platform optimizations only available in Google Cloud, G4 VMs deliver the best performance of any commercially available NVIDIA RTX PRO 6000 Blackwell GPU offering for inference and fine-tuning on a wide […]
GCP – The G4 VM is GA: Expanding our NVIDIA GPU portfolio for visual computing and AI
Many of today’s multimodal workloads require a powerful mix of GPU-based accelerators, large GPU memory, and professional graphics to achieve the performance and throughput that they need. Today, we announced the general availability of the G4 VM, powered by NVIDIA’s RTX PRO 6000 Blackwell Server Edition GPUs. The addition of the G4 expands our comprehensive […]
GCP – What’s new with the AI Hypercomputer? vLLM on TPU, and more
The Google Cloud AI Hypercomputer combines AI-optimized hardware, leading software, and flexible consumption models to help you tackle any AI workload efficiently. Every three months we share a roundup of the latest AI Hypercomputer news, resources, events, learning opportunities, and more. Today, we’re excited to share the latest developments to make your AI journey faster, […]
GCP – Google named a Leader in the 2025 IDC MarketScape for Worldwide GenAI Life-Cycle Foundation Model Software
Unlocking real value with AI in the enterprise calls for more than just intelligence. It requires a seamless, end-to-end platform where your model and operational controls are fully integrated. This is the core of our strategy at Google Cloud: combining the most powerful models with the scale and security required for production. Today, we are […]
GCP – Dataproc 2.3 on Google Compute Engine: A lightweight image with improved security
Google Cloud Dataproc is a managed service for Apache Spark and Hadoop, providing a fast, easy-to-use, and cost-effective platform for big data analytics. In June, we announced the general availability (GA) of the Dataproc 2.3 image on Google Compute Engine, whose lightweight design offers enhanced security and operational efficiency. “With Dataproc 2.3, we have a […]
GCP – Building scalable AI agents: Design patterns with Agent Engine on Google Cloud
AI Agents are now a reality, moving beyond chatbots to understand intent, collaborate, and execute complex workflows. This leads to increased efficiency, lower costs, and improved customer and employee experiences. This is a key opportunity for System Integrator (SI) Partners to deliver Google Cloud’s advanced AI to more customers. This post details how to build, […]