Welcome to above the clouds
GCP – Connect Spark data pipelines to Gemini and other AI models with Dataproc ML library
Many data science teams rely on Apache Spark running on Dataproc managed clusters for powerful, large-scale data preparation. As these teams look to connect their data pipelines directly to machine learning models, there’s a clear opportunity to simplify the integration. But running inference on a Spark DataFrame using a model from Vertex AI typically requires […]
AWS – AWS End User Messaging now sends onboarding progress alerts via Slack, Email, or any other EventBridge destination
Starting today, AWS End User Messaging customers can be notified of updates to their SMS onboarding progress in Slack, Email, or any other Amazon EventBridge destination. Before this launch, tracking the status of your onboarding progress was difficult. Customers had to periodically check the status of a phone number registration in the console. Now with […]
AWS – AWS Clean Rooms now supports collaboration with cross-region data sources
Today, AWS Clean Rooms announces support for cross-region data collaboration. This launch enables companies and their partners to easily collaborate with data sources stored in different regions, without having to move, copy, or share their underlying data. With AWS Clean Rooms support for cross-region data collaboration, organizations can collaborate with their partners by leveraging datasets […]
AWS – Amazon Connect now provides generative AI-powered email conversation overviews and suggested responses
Amazon Connect now provides agents with generative AI-powered email conversation overviews, suggested actions, and responses. This enables agents to handle emails more efficiently, and customers to receive faster, more consistent support. For example, when a customer emails about a refund request, Amazon Connect automatically provides key details about the customer’s purchase history, recommends a refund […]
AWS – AWS Introduces self-service invoice correction feature
Today, AWS announces the general availability of a self-service Invoice correction feature to update AWS invoices. This launch enables all AWS customers to correct key invoice attributes—including purchase order numbers, business legal name, and addresses — on their AWS invoices and get corrected invoices instantaneously. AWS customers can now access the new self-service Invoice correction […]
AWS – EC2 Image Builder now provides enhanced capabilities for managing image pipelines
EC2 Image Builder now automatically disables pipelines after consecutive failures and allows customers to configure custom log groups for image pipelines. These capabilities address common operational needs including improved control over pipeline execution, enhanced customization options for logging requirements, and better visibility. Image Builder pipelines are used to automate the creation, testing, and distribution of […]
AWS – AWS Directory Service introduces IPv6 support for Managed Microsoft AD and AD Connector
AWS Directory Service now supports IPv6 connectivity for Managed Microsoft AD and AD Connector. The IPv6 capabilities allow customers to deploy directories with IPv4-only, IPv6-only, or dual-stack configurations, helping organizations meet government mandates and standardize on next-generation Internet protocol. The IPv6 support helps organizations meet regulatory requirements, including U.S. federal agencies’ mandate to transition to […]
AWS – AWS Directory Service enables API-driven Managed Microsoft AD edition upgrades
AWS Directory Service now enables customers to upgrade Managed Microsoft AD from Standard to Enterprise Edition programmatically through the UpdateDirectorySetup API. The self-service edition upgrade eliminates the need for support tickets when scaling Managed Microsoft AD directories. The API-driven Standard to Enterprise Edition upgrade removes operational barriers that previously required coordinating maintenance windows with AWS […]
AWS – Amazon Connect now supports agent screen recording for ChromeOS
Amazon Connect now provides screen recording for agents using ChromeOS devices making it easier for you to help improve their performance. With screen recording, you can identify areas for agent coaching (e.g., long contact handle duration or non-compliance with business processes) by not only listening to customer calls or reviewing chat transcripts, but also watching […]
AWS – AWS Direct Connect announces 100G expansion in Makati City, Philippines
Today, AWS announced the expansion of 10 Gbps and 100 Gbps dedicated connections with MACsec encryption capabilities at the existing AWS Direct Connect location in the ePLDT data center near Makati City, Philippines. You can now establish private, direct network access to all public AWS Regions (except those in China), AWS GovCloud Regions, and AWS Local Zones from this […]