Welcome to above the clouds

GCP – Google Cloud Contact Center AI reimagines the customer and agent experience
Last year at Enterprise Connect 2022, Google Cloud doubled down on its commitment to the contact center, with the addition of end-to-end platform capabilities to Contact Center AI (CCAI). We’ve been pleased to see CCAI help companies reimagine customer and agent experiences. For example, Segra, one of the largest independent fiber infrastructure bandwidth companies in […]

AWS – AWS Application Migration Service is now available in the AWS Middle East (UAE) Region
Starting today, you can use AWS Application Migration Service (AWS MGN) to migrate and modernize your applications in the AWS Middle East (UAE) Region. Read More for the details.

GCP – Introducing Looker Modeler: a single source of truth for BI metrics
Data-driven organizations often struggle with inconsistent metrics due to a lack of shared definitions, conflicting business logic, and an ever-growing number of outdated data extracts. This can lead to KPIs that don’t match, which can erode trust and threaten a thriving data culture, when teams can’t agree on basic metrics like monthly active users or […]

GCP – Build new generative AI powered search & conversational experiences with Gen App Builder
If you’ve been exploring recently-launched consumer generative AI tools like Bardand thinking about how to build similar experiences for your business, Generative AI App Builder, or Gen App Builder for short, is here to get you started. Gen App Builder is part of Google Cloud’s recently announced generative AI offerings and lets developers, even those […]

GCP – Secure and privacy-centric sharing with data clean rooms in BigQuery
Businesses across industries share data, combining first-party data with external sources to obtain new insights and collaborate with partners. In fact, 6000+ organizations share over 275 PBs of data across organizational boundaries every week using BigQuery. Last year, we launched in market Analytics Hub, built on BigQuery, which lets customers share and exchange data cost-effectively, […]

GCP – Google Cloud and NVIDIA bring next-generation AI infrastructure and software for large scale models and generative AI applications to enterprises
Generative AI is quickly becoming a strategic imperative for businesses and organizations across all industries. Yet many organizations face a barrier to adopting generative AI because they don’t have access to the latest models or the AI infrastructure to support large workloads. These barriers prevent organizations from innovating into the next era of AI. We’re […]

GCP – Your guide to Generative AI support in Vertex AI
Okay, so I initially suggested that I deliver the content of this blog as an interpretive dance video. My suggestion was turned down, and I’m sure you’re as disappointed as I am. But dancing or not, I’m really excited about Generative AI support in Vertex AI. Vertex AI was launched in 2021 to help fast-track […]

GCP – How do I start using AlloyDB Omni?
Hopefully you caught some of the buzz today, that we’ve launched a little something new: AlloyDB Omni. It’s a downloadable edition of AlloyDB designed to run wherever you need it. That might be on premises, at the edge, across clouds, or even on developer laptops. AlloyDB Omni is powered by the same engine as the […]

GCP – Solving for the next era of innovation and efficiency with data and AI
Even in today’s changing business climate, our customers’ needs have never been more clear: They want to reduce operating costs, boost revenue, and transform customer experiences. Today, at our third annual Google Data Cloud & AI Summit, we are announcing new product innovations and partner offerings that can optimize price-performance, help you take advantage of […]
GCP – Run AlloyDB anywhere – in your data center, your laptop, or in any cloud
Migrating off expensive, legacy databases, wherever they may be, remains a top priority for enterprises. Last year, we announced the general availability of AlloyDB, a fully-managed, PostgreSQL-compatible database service that provides a powerful option for modernizing your most demanding enterprise database workloads and for existing PostgreSQL users looking to scale with no application changes. Not […]