Welcome to above the clouds
AWS – Amazon Connect now shows an agent’s adherence to their work schedules in a calendar view
Now Amazon Connect makes it easy for supervisors to monitor agents’ adherence to their schedules in a calendar view. With this launch, supervisors can visualize adherence breaches by agent and day, for up to 90 days in the past alongside their shifts, including the ability to filter out minimal adherence breaches. This visualization allows supervisors […]
AWS – AWS Automates VAT and supports Korean Won for South Korea AWS Marketplace customers
Amazon Web Services Korea LLC (AWS Korea) is now facilitating AWS Marketplace transactions for customers with AWS accounts in South Korea. AWS Korea enhances the purchasing experience by automatically including applicable Value Added Tax (VAT) on invoices and allowing payments in Korean Won (KRW) for AWS Marketplace purchases. Independent software vendors (ISVs) and Channel Partners […]
AWS – Announcing the general availability of Amazon VPC Route Server
AWS announces the general availability of VPC Route Server to simplify dynamic routing between virtual appliances in your Amazon VPC. Route Server allows you to advertise routing information through Border Gateway Protocol (BGP) from virtual appliances and dynamically update the VPC route tables associated with subnets and internet gateway. Prior to this feature, you had […]
AWS – AWS Payment Cryptography launches support for exchanging cryptographic keys using ECDH
AWS Payment Cryptography now supports exchanging cryptographic keys using Elliptic-curve Diffie–Hellman (ECDH). With this new feature, customers now have a method to electronically exchange keys up to 256 bits in strength. These capabilities bring more flexibility in addition to existing support for industry norms such as TR-34 and TR-31/X9.143. With AWS Payment Cryptography, you can […]
AWS – Amazon Connect now supports additional Dual-Tone Multi-Frequency (DTMF) configuration settings
Amazon Connect now allows you to customize the number of seconds which the system will wait between a caller’s keypad button presses so you can optimize user inputs in your Interactive Voice Response (IVR) systems. Administrators can now adjust this waiting period from 1 to 20 seconds, which was previously fixed at 5 seconds. For […]
AWS – AWS App Studio introduces a prebuilt solutions catalog and cross-instance Import and Export
Today, AWS App Studio announces two new capabilities that accelerate enterprise application building from idea to production. App Studio now offers a prebuilt solutions catalog and application Import and Export, enabling users to get started quickly and easily deploy applications across Regions and AWS accounts. App Studio’s prebuilt solutions catalog offers a variety of ready-to-use […]
AWS – AWS Resource Explorer supports 32 new resource types
AWS Resource Explorer now supports 32 more resource types across all AWS commercial Regions from services including Amazon API Gateway, AWS CloudTrail, and Amazon CloudFront. With this release, customers can now search for the following resource types in AWS Resource Explorer: 1. apigateway:vpclinks 2. appconfig:application 3. appconfig:deploymentstrategy 4. backup:report-plan 5. ce:anomalymonitor 6. ce:anomalysubscription 7. cloudfront:continuous-deployment-policy […]
GCP – How AI will help address 5 urgent manufacturing challenges
In today’s dynamic business landscape, manufacturers are facing unprecedented pressure. The relentless pace of e-commerce combined with a constant threat of supply chain disruptions, creates a perfect storm. To overcome this complexity, leading manufacturers are leveraging the power of AI and integrated data solutions to not only survive, but thrive. This week, at Hannover Messe, […]
GCP – Unlock AI with IT and OT data powered by Manufacturing Data Engine with Cortex Framework
Breaking down the data silos between IT (business data) and OT (industrial data) is critical for manufacturers seeking to harness the power of AI for competitive advantage. This week, at Hannover Messe, Google Cloud is excited to announce the latest release of its signature solution, Manufacturing Data Engine, to help manufacturers unlock the full potential […]
GCP – Rice University and Google Public Sector partner to build an innovation hub in Texas
Rice University and Google Public Sector are partnering to launch the Rice AI Venture Accelerator (RAVA), designed to drive early-stage AI innovation and commercialization. This collaboration enables RAVA to connect AI-first startups with leading enterprises in healthcare, energy, transportation, and the public sector, aiming to drive AI-powered solutions to pressing industry challenges. In an increasingly […]