Amazon Connect now enables you to request callbacks from Chats and Tasks in addition to voice calls. For example, if a customer reaches out after hours when no agent is available, they can request a callback by sending a chat message or completing a webform request (via Tasks). Callbacks allow end-customers to get a call […]

We’re excited to announce the availability of JupyterLab 4 on Amazon SageMaker Notebook Instances, providing you with a powerful and modern interactive development environment (IDE) for your data science and machine learning (ML) workflows. With this update, you can now leverage the latest features and improvements in JupyterLab 4, including faster performance and notebook windowing, […]

Amazon Bedrock now enables customers to allocate and track on-demand foundation model usage. Customers can categorize their GenAI inference costs by department, team, or application using AWS cost allocation tags. You can leverage this feature by creating an application inference profile and tagging it. Amazon Bedrock is a fully managed service that offers a choice […]

Amazon WorkSpaces Amazon DCV-enabled desktop traffic now supports both TCP and UDP over Port 443. This feature will be used automatically, requiring no configuration changes. Customers using port 4195 can continue to do so. The WorkSpaces client application prioritizes UDP (QUIC) for optimal performance, but will fallback to TCP if UDP is blocked. The WorkSpaces […]

Amazon Redshift Data API enables you to access data efficiently from Amazon Redshift data warehouses by eliminating the need to manage database drivers, connections, network configurations, data buffering, and more. Data API now supports comma seperated values (CSV) result format which provides flexibility in how you access and process data, allowing you to choose between […]

Amazon Web Services (AWS) announces expansion in Qatar by launching a new Amazon CloudFront edge location in Doha, Qatar. The new AWS edge location brings the full suite of benefits provided by Amazon CloudFront, a secure, highly distributed, and scalable content delivery network (CDN) that delivers static and dynamic content, APIs, and live and on-demand […]

Starting today, AWS Incident Detection and Response is now available in 16 additional AWS regions. This service provides AWS Enterprise Support customers with proactive engagement and incident management, aimed at minimizing the risk of failures and accelerating the recovery of your critical workloads. AWS experts will assess your workloads for resilience, observability, and create customized […]

AWS announces the general availability of Amazon Elastic Compute Cloud (Amazon EC2) M8g instances in Dallas Local Zone. These instances are powered by AWS Graviton4 processors and built for general-purpose workloads, such as application servers, microservices, gaming servers, midsize data stores, and caching fleets. AWS Graviton4-based Amazon EC2 instances deliver the best performance and energy […]

Amazon RDS (Relational Database Service) Performance Insights now allows customers to monitor queries run through the RDS Data API for Aurora MySQL clusters. The RDS Data API provides an HTTP endpoint to run SQL statements on an Amazon Aurora DB cluster. With this launch, customers are now able to use Performance Insights to monitor the […]

Cross-Region Automated Backup replication for Amazon RDS is now available in Asia Pacific (Hyderabad) and Africa (Cape Town) Regions. This launch allows you to setup automated backup replication between Asia Pacific (Hyderabad) and Asia Pacific (Mumbai); and between Africa (Cape Town) and Europe (Ireland), Europe (London), or Europe (Frankfurt) Regions. Automated Backups enable recovery capability […]