An AI search flow builder is now available on Amazon OpenSearch Service when you launch OpenSearch 2.19+ domains. This new feature allows you to design and run AI search flows through a low-code experience free from custom middleware. It provides a low-code designer accessible through the AI search flows section of OpenSearch dashboards. Using the […]

Amazon Connect now publishes a new contact completion event in the Contact Event Stream (via Amazon EventBridge), delivering real-time insights into when a contact has fully concluded, including the completion of any after-contact work (ACW). This new event empowers contact centers with full-lifecycle visibility into customer and agent interactions, enabling smarter, faster downstream actions. For […]

Amazon Connect now provides richer contact information through the DescribeContact API, enabling your contact center to take smarter, faster action during and after customer interactions. This update surfaces key insights such as disconnect reasons, recording status, after-contact work time, and custom contact attributes, all in a single API response, helping to reduce complexity and improve […]

Today, AWS announced the ability for Amazon VPC IP Address Manager (IPAM) to distribute IPAM costs to AWS Organizations member accounts. This allows you to easily allocate costs to your internal teams for their IPAM usage. VPC IPAM makes it easier for you to plan, track, and monitor IP addresses for your AWS workloads. When […]

Amazon Relational Database Service (Amazon RDS) for MySQL now supports MySQL minor versions 8.0.42 and 8.4.5, the latest minors released by the MySQL community. We recommend upgrading to the newer minor versions to fix known security vulnerabilities in prior versions of MySQL and to benefit from bug fixes, performance improvements, and new functionality added by […]

Today, Amazon CloudWatch launched volume tiered pricing for AWS Lambda logs and support for additional delivery destinations. The new tiered pricing is effective immediately on Lambda function logs, requiring no code or configuration changes. For example in US East (N. Virginia), Lambda logs to CloudWatch pricing starts at $0.50 per GB tiering down to $0.05 […]

AWS Launch Wizard now supports deployment of multi-node SAP NetWeaver applications on SAP ASE database, allowing you to deploy multiple applications servers at the time of deployment. With this deployment pattern, you deploy SAP application and ASE database components on different EC2 instances to meet your application performance requirements. This launch expands on existing Launch […]

AWS HealthImaging announces two enhancements that make it easier to manage diverse medical imaging data in the cloud. First, HealthImaging now supports video data, encoded per the DICOM standard. With this launch, video data can be stored in a HealthImaging data store, alongside still image data. The service supports the DICOM video formats: MPEG2, MPEG-4 […]

Amazon Aurora now supports PostgreSQL major version 17 (17.4). This release contains product improvements and bug fixes from the PostgreSQL community along with Aurora- specific feature improvements such as enhanced memory management, faster storage metadata initialization during failovers, and optimized write-heavy workloads on new Graviton 4 high-end instances. This release also includes new features for […]