Welcome to above the clouds
AWS – Amazon Connect Contact Lens now provides manager alerts on real-time metrics
Amazon Connect Contact Lens now provides manager alerts on real-time metrics via email notifications, EventBridge events, or Amazon Connect Tasks. These new alerts enable businesses to notify their managers on unexpected changes in contact center operations that could impact the end-customer experience. With this launch, businesses can now configure alerts that include choosing a metric […]
AWS – AWS Supply Chain Demand Planning now supports Product Lineage
Starting today, you can link products with their predecessor versions or alternates to improve forecasts. Read More for the details.
AWS – Amazon ECR Public introduces new navigation and search features to the ECR Public Gallery
Amazon Elastic Container Registry (ECR) Public has added new features that make it easier for customers to navigate the ECR Public Gallery and find the images they are looking for. New filters allow customers to search for images from well-known publishers such as Docker and Amazon, and a new landing page highlights those filters as […]
Azure – Public Preview: Azure Data Explorer Add-On for Splunk
Azure Data Explorer Add-On for Splunk (Public Preview) Read More for the details.
Azure – Generally available: Enhanced soft delete for Azure Backup
Enhanced soft delete helps you recover your backup data even after it has been deleted, giving you protection against data loss scenarios like ransomwares, malicious actors, and accidental deletes. Read More for the details.
Azure – Generally Available: Multi-user authorisation for Backup vaults
Multi-user authorization provides enhanced protection for your backup data against unauthorized critical operations. Read More for the details.
GCP – ChromeOS improves collaboration and customer experience at Zôdio stores
Today’s post is by Amandine Marousez, Head of Projects and Innovation, Zôdio, a specialty retailer of home decoration furnishings with 20 stores across France. Zôdio adopted ChromeOS devices to improve employee collaboration and to help employees provide an improved customer experience. Zôdio stores are a destination where customers can buy furniture and decor, but also […]
GCP – Supporting power grids with demand response at Google data centers
Every time you search on Google, watch a YouTube video, or send an email on Gmail, a Google data center uses a small amount of electricity to complete these tasks. To enable these services, Google also runs a number of non-urgent tasks in the background, like YouTube video processing and adding new words to Google […]
GCP – 10x performance improvement with the latest forecasting updates in Vertex AI
Today, we are thrilled to announce many improvements for forecasters on Vertex AI. We are launching TimeSeries Dense Encoder (TiDE), a new forecasting model architecture with massive performance improvements. The new model architecture is one of the many improvements enabled by a new forecasting backend that leverages Vertex AI Pipelines and provides more transparency, more […]
GCP – Five generative AI use cases for the financial services industry
Generative AI has the potential to revolutionize the way we live, work, bank, and invest. Its impact could be as significant as the advent of the internet or the mobile device. Indeed, 82% of organizations considering or currently using gen AI believe it will either significantly change or transform their industry (source: Google Cloud Gen […]