Amazon Connect Contact Lens now supports the ability to transfer, reschedule or end in-progress contacts on the contact details page within the Amazon Connect UI. Today, Amazon Connect Contact Lens enables supervisors to search for and view in-progress and completed contacts across voice, chat and task channels. With this launch, supervisors can perform actions on […]

Prototyping your application’s data model with Amazon DynamoDB has just gotten simpler with sample data generation using NoSQL Workbench for Amazon DynamoDB. The ability to generate sample data enables you to create realistic demos and test your application access patterns under conditions that closely simulate a production environment. You can use NoSQL Workbench to generate […]

Amazon DocumentDB now supports schema validation with $jsonSchema operator. You can now attach schema validation rules to a DocumentDB collection that are validated during inserts and updates to the collection. Read More for the details.

Amazon QuickSight now supports the ability to freeze columns in Tables. Both Authors and Readers can freeze columns to affix columns in place while scrolling horizontally, ensuring it remains visible and accessible even as other columns move out of view. The frozen column is moved left until it reaches another frozen column, maintaining its fixed […]

AWS IAM Identity Center is now available in the Amazon Web Services China (Beijing) Region, operated by Sinnet, and in the Amazon Web Services China (Ningxia) Region, operated by NWCD. With the addition of these regions, IAM Identity Center is now available in 28 regions globally. Read More for the details.

You can now use Amazon SageMaker Model Monitor to run a single execution of a monitoring job, enabling you to get results for your machine learning and data performance on demand. Running a monitoring job on-demand provides you the flexibility to monitor specific aspects of your ML as required and allows adaptability for situations with […]

Amazon Connect Contact Lens now supports the ability for contact center managers to search and view in-progress contacts across voice, chat, and task channels within the contact search page in the Amazon Connect UI. Today, managers can search and view completed contacts on the contact search page to monitor contact quality and agent performance. With […]

Amazon EventBridge Pipes is now available in the Europe (Spain), Europe (Zurich), and Asia Pacific (Hyderabad) AWS Regions, providing a simpler, consistent, and cost-effective way to create point-to-point integrations between event producers and consumers when building event-driven architectures. You can use Pipes to connect your applications with data from sources including Amazon SQS, Amazon Kinesis […]