Amazon Connect Contact Lens now supports a new permission to provide agents with access to only the contacts that they handled, within the contact search page in the Amazon Connect UI. Today, Amazon Connect has permissions that enable contact center managers to access contacts handled by agents in their teams and evaluate agent performance. With […]

Amazon EMR Serverless is a serverless option that helps data analysts and engineers to run open-source big data analytics frameworks such as Apache Spark and Apache Hive without configuring, managing, and scaling clusters or servers. We are happy to announce that starting today, you can set default configurations at the application level, allowing you to […]

Amazon Managed Streaming for Apache Kafka (Amazon MSK) now supports Apache Kafka version 3.5.1 for new and existing clusters. Apache Kafka 3.5.1 includes several bug fixes and new features that improve performance. Key features include the introduction of new rack-aware partition assignment for consumers. Amazon MSK will continue to use and manage Zookeeper for quorum […]

Starting today, AWS Global Accelerator supports application endpoints in four additional AWS Regions – Asia Pacific (Melbourne), Europe (Spain), Europe (Zurich) and Israel (Tel Aviv), expanding the number of supported AWS Regions to twenty-eight.  Read More for the details.

Amazon Braket, is a fully managed service that makes it easy for customers to get started with quantum computing. Starting today, customers can have real-time visibility into device queue lengths and the individual queue positions for their Quantum Tasks and Hybrid Jobs, providing greater transparency into when their workloads will run. Read More for the details.

Amazon Chime SDK lets developers add real-time audio and video to their web and mobile applications. Amazon Chime SDK meetings API endpoints used to create and manage meetings are now available in the Asia Pacific (Mumbai), Asia Pacific (Seoul), Asia Pacific (Sydney), Asia Pacific (Tokyo), Canada (Central), and Europe (London) regions. Read More for the details.

Amazon QuickSight introduces the ability to add contextual row subtotals in pivot tables for easier understanding and improved presentation. Authors can now customize subtotal labels by appending the group name, enabling clearer association and understanding. For instance, if the current group is “North America,” users can rename their subtotals as ‘North America Total,’ ‘Total for […]

AWS Batch DescribeJobDefinitions API now supports server-side filtering by job definition status. AWS Batch customers filtering job definitions by ACTIVE or INACTIVE status will now receive smaller DescribeJobDefinitions API response improving performance of the API and AWS Batch Management Console. Read More for the details.