Welcome to above the clouds
AWS – Introducing sagemaker-core: A New Object-Oriented SDK for Amazon SageMaker
Amazon SageMaker is excited to announce sagemaker-core, a new Python SDK that provides an object-oriented interface for interacting with SageMaker resources such as TrainingJob, Model, and Endpoint resource classes. The resource chaining feature in sagemaker-core lets developers pass resource objects as parameters, eliminating the need to manually specify complex parameters. The SDK also abstracts low-level […]
AWS – Amazon DynamoDB announces support for Attribute-Based Access Control
Amazon DynamoDB now supports Attribute-Based Access Control (ABAC) for tables and indexes. ABAC is an authorization strategy that defines access permissions based on tags attached to users, roles, and AWS resources. With ABAC, you can now use your tags to configure access permissions and policies. Tag-based access conditions can be used to allow or deny […]
AWS – Amazon Connect now offers intraday forecasts
Amazon Connect forecasting, capacity planning, and agent scheduling now includes machine learning (ML) powered intraday forecast capabilities, available within the Amazon Connect Contact Lens dashboards. With intraday forecasts, you receive updates every 15 minutes with predictions for rest-of-day contact volumes, average queue answer time, and average handle time. These forecasts allow you to take proactive […]
AWS – AWS Network Load Balancer now supports configurable TCP idle timeout
Today AWS Network Load Balancer (NLB) is launching a new capability that allows you to align the TCP idle timeout value of NLB with clients and target applications. Using this capability you can now reduce TCP connection retries and latency in applications that use long-lived flows, such as telemetry reporting devices, databases, streaming services and […]
AWS – Amazon Connect Contact Lens can now generate transcriptions in 10 new languages
Amazon Connect Contact Lens can now generate transcriptions in 10 new languages that include Catalan (Spain), Danish (Denmark), Dutch (Netherlands), Finnish (Finland), Indonesian (Indonesia), Malay (Malaysia), Norwegian Bokmål (Norway), Polish (Poland), Swedish (Sweden), and Tagalog/Filipino (Philippines). With this launch, Contact Lens conversational analytics now provides transcription support for 33 languages. Amazon Connect Contact Lens helps […]
AWS – AI recommendations for descriptions in Amazon DataZone expanded to more regions
AWS has expanded the AI recommendations for descriptions capability in Amazon DataZone to four new regions: South America (Sao Paulo), Europe (London), Asia Pacific (Sydney), and Canada (Central). This expansion helps improve data discovery, understanding, and usage by enriching the business data catalog. With a single click, data producers can generate comprehensive business data descriptions […]
AWS – Amazon Connect now provides a weekly view of agent schedules
Amazon Connect now provides a weekly view of agent schedules, making it easier for contact center managers to get an at-a-glance view of staffing for an entire week. With this launch, you can now ensure there is required coverage each day via daily aggregated metrics including service level, occupancy, and forecasted versus scheduled hours. For […]
AWS – AWS announces session reuse with Amazon Redshift Data API
Today, Amazon Redshift launches session reuse feature in Data API that enables you to access data efficiently from Amazon Redshift data warehouses by eliminating the need to manage database drivers, connections, network configurations, data buffering, and more. Data API session reuse allows you to retain the context of a session from one query execution to […]
GCP – A radically simpler way to plan and manage block storage performance
Earlier this year we announced the general availability of Hyperdisk Storage Pools with Advanced Capacity, that helps you simplify management and lower the Total Cost of Ownership (TCO) of your block storage capacity. Today we are bringing that same innovation to block storage performance through Hyperdisk Storage Pools with Advanced Performance. You can now provision […]
GCP – Ensuring internet resilience: Catchpoint IPM now available on Google Cloud Marketplace
The web usually works amazingly well — but what happens when it doesn’t? We expect seamless access to our applications and services at any time — our business depends on it. However, a lot of the time, this expectation doesn’t always match reality. Far from being a magically resilient and infallible network, the internet (both […]