Amazon SageMaker Canvas is a service for business analysts to generate predictions without having to write a single line of code. Starting today, business analysts can access and evaluate foundation models (FMs) to generate and summarize content using foundation models, in addition to the ready-to-use models for common use cases such as sentiment analysis, object […]

We are pleased to announce that AWS Resource Explorer, a managed capability that simplifies the search and discovery of resources, is now available in the AWS Middle East (Bahrain) and Asia Pacific (Jakarta) Regions. Read More for the details.

Amazon Connect now provides five additional contact and agent performance metrics in the GetMetricDataV2 API to help contact center managers derive more granular insights into queue and agent performance. These metrics include the time it takes to resolve a contact from when it was initiated until it is terminated, rate of abandoned contacts, and the […]

You can now receive a single feed of AWS Health events on Amazon EventBridge from all accounts within your organization in AWS Organizations using organizational view and delegated administrator. AWS Health is the authoritative source of information about service events and planned changes affecting your AWS cloud resources. EventBridge is a serverless integration service that […]

Amazon Connect now allows users to access trailing 90 days (previously 35 days) of historical agent and contact metrics (e.g., service level, average handle time) in GetMetricDataV2 API. Additionally, users can now make requests (spanning up to 35 days) with data broken out by customizable time intervals such as 15 minutes, hourly, or weekly. Using […]

AWS Lambda now supports Python 3.11 as a managed runtime and a container base image in the AWS GovCloud (US) Regions. AWS will automatically apply updates to the managed runtime and base image as they become available. Powertools for AWS Lambda, a developer toolkit to implement serverless best practices and increase developer velocity, also supports […]

AWS Wickr is now available in the AWS Asia Pacific (Sydney) Region. This expansion allows you to establish a Wickr network in an AWS Asia Pacific Region to help meet data residency requirements, and other obligations. Read More for the details.

Starting today, Amazon EC2 High Memory instances with 12TiB of memory (u-12tb1.112xlarge) are now available in Asia Pacific (Sydney) Region. Customers can start using these new High Memory instances with On Demand and Savings Plan purchase options. Read More for the details.