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AWS – Amazon Q in Connect now recommends step-by-step guides
Amazon Q in Connect, a generative-AI powered assistant for contact center agents, now recommends step-by-step guides in real-time, which agents use to quickly take action to resolve customers’ issues. Amazon Q in Connect uses the real-time conversation with a customer to detect the customer’s intent and provides a guided workflow that leads an agent through […]
AWS – AWS ParallelCluster 3.10 with support for Amazon Linux 2023 and Terraform
AWS ParallelCluster 3.10 is now generally available. Key features of this release include support for Amazon Linux 2023 and Terraform. With Terrafrom support, customers can automate deployment and management of clusters similar to how they use Terraform to automate other parts of their AWS infrastructure. Other important features in this release include: Support for connecting […]
GCP – Cloud CISO Perspectives: How Google is helping to improve rural healthcare cybersecurity
Welcome to the second Cloud CISO Perspectives for June 2024. In this update, Taylor Lehmann, director, Office of the CISO, shares remarks he made to the National Security Council this month on the steps Google is taking to help rural healthcare networks become more secure and resilient against cyberattacks. As with all Cloud CISO Perspectives, […]
GCP – Character.AI’s storybook ending with Memorystore for Redis Cluster
In the rapidly evolving landscape of artificial intelligence and conversational applications, Character.AI stands out as a trailblazer of innovation. Founded in 2021 by former Google AI developers Noam Shazeer and Daniel De Freitas, Character.AI has quickly become a leader in the personalized AI market. The company’s mission is to revolutionize the way we interact with […]
GCP – Create custom metrics for Cloud SQL for PostgreSQL and AlloyDB using Logs Explorer
Google Cloud has several options for running PostgreSQL-compatible workloads including Cloud SQL for PostgreSQL, AlloyDB for PostgreSQL, and Spanner. To make sure that your databases are running optimally in a production environment, you need to monitor different aspects of their performance, for example, locking conditions, the number of appearances of particular errors in the database […]
AWS – AWS Backup support for Amazon S3 is now available in AWS Canada West (Calgary) Region
Today, we are announcing the availability of AWS Backup support for Amazon S3 in Canada West (Calgary) Region. AWS Backup is a policy-based, fully managed and cost-effective solution that enables you to centralize and automate data protection of Amazon S3 along with other AWS services (spanning compute, storage, and databases) and third-party applications. Together with […]
AWS – Amazon QuickSight simplifies building pixel-perfect reports with Repeating Sections
Today, Amazon QuickSight announces the addition of Repeating Sections capability within Pixel-perfect reports. The new feature gives QuickSight Authors the ability to configure report sections to automatically repeat based on the values of one or more dimensions in their data. When defining a repeating section, QuickSight users can select which dimension(s) the section should repeat […]
AWS – Amazon DataZone introduces API-driven, OpenLineage-compatible data lineage visualization in preview
Amazon DataZone introduces data lineage in preview, helping customers visualize lineage events from OpenLineage-enabled systems or through API and trace data movement from source to consumption. Amazon DataZone is a data management service for customers to catalog, discover, share, and govern data at scale across organizational boundaries with governance and access controls. Amazon DataZone’s data […]
AWS – Amazon Managed Service for Apache Flink now supports Apache Flink 1.19
Amazon Managed Service for Apache Flink now supports Apache Flink 1.19. This version includes new capabilities in the SQL API such as state TTL configuration and session window support. Flink 1.19 also includes Python 3.11 support, trace reporters for job restarts and checkpointing, and more. You can use in-place version upgrades for Apache Flink to […]
AWS – Amazon IVS Real-Time Streaming now supports up to 25,000 viewers
The Amazon IVS Real-Time Streaming capability subscriber limit can now be raised beyond the default of 10,000 per stage in an AWS Region. You can request an increase for up to 25,000 subscribers per stage. With this enhancement, you can now reach an audience that is more than double the previous size, all engaging in […]