Amazon Connect now provides AWS CloudFormation for configuring agent hierarchy structures. You can use CloudFormation templates to programmatically deploy Amazon Connect hierarchy levels in a secure, efficient, and repeatable way, reducing the risk of human error from manual configuration. CloudFormation allows you to track changes over time, apply updates in a controlled and automated manner, […]

AWS WAF introduces a new version of Bot Control Managed Rule Group with enhanced features to help customers better manage and protect their web applications from bot activity. This includes: Token reuse detection: Identifies the reuse of WAF tokens across autonomous system numbers (ASNs) and geographic locations, in addition to existing IP-based detection. Customizable sensitivity […]

Today, Amazon QuickSight is announcing the general availability of Direct Query feature for its Google BigQuery data source. This launch is an extension of the feature here wherein QuickSight launched BigQuery connector support through SPICE (Super-fast, Parallel, In-memory Calculation Engine). Direct Query mode allows customers to perform near real-time querying of their BigQuery data. The […]

Amazon Connect now supports AWS CloudFormation for agent status, in addition to other resources used to configure a contact center like routing profiles, queues, Amazon S3 buckets, and AWS Lambda. You can use CloudFormation templates to programmatically deploy Amazon Connect agent statuses in a secure, efficient, and repeatable way, allowing you to ensure consistent configurations. […]

New minor versions of Microsoft SQL Server are now available on Amazon RDS for SQL Server, providing performance enhancements and security fixes. Amazon RDS for SQL Server now supports these latest minor versions of SQL Server 2019 and 2022 across the Express, Web, Standard, and Enterprise editions. We encourage you to upgrade your Amazon RDS […]

Amazon Neptune Database is now available in the AWS Asia Pacific (Jakarta) Region on engine versions 1.1.0.0 and later. You can now create Neptune clusters using R5, R5d, R6g, R6i, X2idn, T3, and T4 instance types in the AWS Asia Pacific (Jakarta) Region. Amazon Neptune Database is a fast, reliable, and fully managed graph database […]

Amazon Neptune Database is now available in the AWS Europe (Spain) Region on engine versions 1.1.0.0 and later. You can now create Neptune clusters using R5, R5d, R6g, R6i, X2idn, T3, and T4 instance types in the AWS Europe (Spain) Region. Amazon Neptune Database is a fast, reliable, and fully managed graph database as a […]

Amazon Bedrock Knowledge Bases announces support for cross-region inference, an optional feature that enables developers to seamlessly manage traffic bursts by utilizing compute across different AWS Regions. By using cross-region inference, Amazon Bedrock Knowledge Base customers using RetrieveAndGenerate API will be able to get higher throughput limits and enhanced resilience during periods of peak demand. […]

Amazon Cognito has expanded multi-factor authentication (MFA) functionality to include email as an additional factor. You now have a choice of delivering one-time passwords (OTP) using email, in addition to the preexisting support for text messages (SMS) and time-based one-time passwords (TOTP). You can enable email MFA either as part of the sign in process […]

Amazon Redshift Serverless now allows you to set a higher data warehouse base capacity configuration up to 1024 Redshift Processing Units (RPUs). Amazon Redshift Serverless measures data warehouse capacity in RPUs, and you pay only for the duration of workloads run in RPU-hours on a per-second basis. Previously, the highest base capacity was 512 RPUs. […]