Amazon Connect now offers a set of new capabilities to help you proactively address customer needs before they become potential issues, enabling better customer outcomes. You can initiate proactive outbound communications for real-time service updates, promotional offers, product usage tips, and appointment reminders at just the right moments throughout your customer’s experience from the right […]

Today, AWS End User Messaging now allows you to track feedback for messages sent through the SMS, and MMS channel. AWS End User Messaging provides developers with a scalable and cost-effective messaging infrastructure without compromising the safety, security, or results of their communications. For each SMS and MMS you send, you can now track message […]

Today, AWS End User Messaging expands SMS protect capabilities with phone number rules. With phone number rules, you can explicitly block or allow messages to individual phone numbers overriding your country rule settings. You can use the new rules to fine tune your messaging strategy. For instance, you can use “block” rules to stop sending […]

Today, AWS End User Messaging announces cost allocation tags for SMS resources, allowing you to track spend for each tag associated with a resource. AWS End User Messaging provides developers with a scalable and cost-effective messaging infrastructure without compromising the safety, security, or results of their communications. You can now assign a tag to each […]

AWS Outposts now supports self-service capacity management making it easy for you to view and manage compute capacity on your Outposts. Outposts brings native AWS services, infrastructure, and operating models to virtually any data center, co-location space, or on-premises facility by providing the same services, tools, and partner solutions with EC2 on premises. Customers have […]

Amazon Q generative SQL in Amazon Redshift Query Editor is available in AWS South America (Sao Paulo), Europe (London), and Canada (Central) regions. Amazon Q generative SQL is available in Amazon Redshift Query Editor, an out-of-the-box web-based SQL editor for Amazon Redshift, to simplify SQL query authoring and increase your productivity by allowing you to […]

Today, AWS announces the general availability of NodeJS applications monitoring on Amazon CloudWatch Application Signals, an OpenTelemetry (OTel) compatible application performance monitoring (APM) feature in CloudWatch. Application Signals simplifies the process of automatically tracking application performance against key business or service level objectives (SLOs) for AWS applications. Service operators can access a pre-built, standardized dashboard […]

AWS Batch now supports association of multiple Launch Templates (LTs) with AWS Batch Compute Environment (CE). You no longer need to create separate AWS Batch CEs if you wanted to apply different configurations based on the size and type of your Amazon Elastic Compute Cloud (EC2) instances. With support for multiple LTs per CE, you […]

Today, AWS announces general availability support for 10 new Amazon CloudWatch metrics in AWS End User Messaging for the SMS and MMS channel. AWS End User Messaging provides developers with a scalable and cost-effective messaging infrastructure without compromising the safety, security, or results of their communications. You can now use CloudWatch metrics to monitor SMS […]

Amazon Q Developer in the AWS Management Console now provides context-aware assistance for your questions about resources in your account. This feature allows you to ask questions directly related to the console page you’re viewing, eliminating the need to specify the service or resource in your query. Q Developer uses the current page as additional […]