Welcome to above the clouds
AWS – Amazon Connect launches WhatsApp channel for Outbound Campaigns
Amazon Connect Outbound Campaigns now supports WhatsApp, expanding on the WhatsApp Business messaging capabilities that already allow customers to contact your agents. You can now engage customers through proactive, automated campaigns on their preferred messaging platform, delivering timely communications such as appointment reminders, payment notifications, order updates, and product recommendations directly through WhatsApp. Setting up […]
AWS – AWS Elastic Beanstalk now supports Node.js 24 on Amazon Linux 2023
AWS Elastic Beanstalk now enables customers to build and deploy Node.js 24 applications on Amazon Linux 2023 (AL2023) platform. This latest platform support allows developers to leverage the newest features and improvements in Node.js while taking advantage of the enhanced security and performance of AL2023. AWS Elastic Beanstalk is a service that provides the ability […]
AWS – Amazon SageMaker now supports self-service migration of Notebook instances to latest platform versions
Amazon SageMaker Notebook instance now supports self-service migration, allowing you to update your notebook instance platform identifier through the UpdateNotebookInstance API. This enables you to seamlessly transition from unsupported platform identifiers (notebook-al1-v1, notebook-al2-v1, notebook-al2-v2) to supported versions (notebook-al2-v3, notebook-al2023-v1). With the new PlatformIdentifier parameter in the UpdateNotebookInstance API, you can update to newer versions of […]
AWS – SES Mail Manager is now available in 10 additional AWS Regions, 27 total
Amazon SES announces that the SES Mail Manager product is now available in 10 additional commercial AWS Regions. This expands coverage from the current 17 commercial AWS Regions where Mail Manager is launched, meaning that Mail Manager is now offered in all commercial Regions where SES offers its core Outbound service. SES Mail Manager allows […]
AWS – TwelveLabs’ Pegasus 1.2 model now in 23 new AWS regions via Global cross-region inference
Amazon Bedrock introduces Global cross-Region inference for TwelveLabs’ Pegasus 1.2, expanding model availability to 23 new regions in addition to the seven regions where the model was already available. You can now also access the model in all EU regions in Amazon Bedrock using Geographic cross-Region inference. Geographic cross-Region inference is ideal for workloads with […]
AWS – Amazon SES adds VPC support for API endpoints
Today, Amazon Simple Email Service (SES) added support for accessing SES API endpoints through Virtual Private Cloud (VPC) endpoints. Customers use VPC endpoints to enable access to SES APIs for sending emails and managing their SES resource configuration. This release helps customers increase security in their VPCs. Previously, customers who ran their workloads in a […]
AWS – Amazon OpenSearch Service now supports automatic semantic enrichment
Amazon OpenSearch Service now brings automatic semantic enrichment to managed clusters, matching the capability we launched for OpenSearch Serverless earlier this year. This feature allows you to leverage the power of semantic search with minimal configuration effort. Traditional lexical search only matches exact phrases, often missing relevant content. Automatic semantic enrichment understands context and meaning, […]
GCP – Using MCP with Web3: How to secure agents making blockchain transactions
At Google Cloud, we sit at a unique intersection of two transformative technologies: AI and Web3. The rise of AI agents capable of interacting with blockchains opens up a world of automated financial strategies, fast payments, and more complex scenarios like executing complex DeFi operations and bridging assets across multiple chains. However, the practical viability […]
GCP – Back Market: Migrating to Google Data Cloud halves data costs and aligns with eco-first priorities
At Back Market, we’re fighting climate change one electronic device at a time. Our digital marketplace connects more than 1,800 sellers of professionally refurbished electronic devices — from smartphones and computers to home appliances and gaming consoles — with buyers looking for a good deal. We’re proud to be able to say that since 2014, […]
AWS – Amazon Connect Customer Profiles launches new segmentation capabilities (Beta)
Amazon Connect Customer Profiles now offers new segmentation capabilities powered by Spark SQL (Beta), enabling you to build sophisticated customer segments using your complete Customer Profiles data with AI assistance. You can: Access complete profile data: Use both custom objects and standard objects for segmentation Leverage SQL capabilities: Join objects, filter with statistical functions like […]