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GCP – Using new traffic control features in External HTTP(S) load balancer
At the heart of every HTTP(S) load balancer is an enduring URL map that reliably directs each incoming request to its appropriate destination. In April, we announced two new actions supported by the URL map: redirects and rewrites. With URL redirects the load balancer redirects incoming requests from one URL to another. With rewrites, you […]
GCP – What happened week 2 of Google Cloud Next ’20: OnAir
In our second week of Cloud Next OnAir, we highlighted our collaboration and productivity solutions to help organizations work better together and get things done. From G Suite VP and GM Javier Soltero’s opening remarks, to breakout sessions on G Suite and Chrome Enterprise product roadmaps, to technical demos, it’s been a week jam-packed with […]
GCP – Improved customer feedback management with Google Cloud AutoML
When it comes to customer satisfaction, the customer service experience can often be more important than the actual product. According to Forbes, companies lost about $75 billion in 2018 due to poor customer service, and 39% of customers who experienced poor customer service will not do business with the offending company again. An important part […]
Azure – Azure Stream Analytics is now available in the US Gov Arizona region
Azure Stream Analytics, a real-time analytics service that is designed for mission-critical workloads, is now available in the US Gov Arizona region. Read More for the details.
AWS – Amazon FSx for Lustre Now Supports Automatic Updates from Amazon S3
Amazon FSx for Lustre, which makes it easy and cost effective to launch and run the world’s most popular high-performance file system in AWS, is making it even easier to process data residing in Amazon S3 by enabling your file system’s contents to be updated automatically as data is added to or changed in an […]
AWS – Amazon WorkDocs refreshes the Android mobile app UI to provide a new, simplified user experience
Starting today, users can experience a new, optimized user interface when they access Amazon WorkDocs from the WorkDocs Android mobile application. This new user interface enhances accessibility, supports easier collaboration, and improves file and folder discoverability. Read More for the details.
AWS – Amazon Lightsail now offers CDN distributions to accelerate content delivery
Amazon Lightsail now provides you with the ability to create and manage content delivery network (CDN) distributions, making it quick and easy to accelerate the delivery of your website’s content to your global audience. This native service, called Lightsail CDN, is backed by Amazon CloudFront, Amazon Web Services’ CDN platform that uses a global network […]
AWS – Amazon Elastic File System increases per-client throughput by 100%
Amazon Elastic File System (Amazon EFS) now supports up to 500 MB/s of per-client throughput, a 100% increase from the previous limit of 250 MB/s. Total throughput for an EFS file system remains at 10+ GB/s across all NFS clients. Read More for the details.
AWS – Contact Lens for Amazon Connect is now generally available
Contact Lens for Amazon Connect is a set of machine learning-based analytics capabilities for Amazon Connect. With Contact Lens, contact centers now have the ability to easily access call transcripts, understand customer sentiment and conversation characteristics (such as non-talk time and interruptions), identify customer issues/call drivers, and monitor compliance with company guidelines. Getting started with […]
Azure – New memory optimized and compute optimized hardware options in Azure SQL Database
New memory optimized and compute optimized hardware options are now generally available in Azure SQL Database. Read More for the details.