Welcome to above the clouds
AWS – Amazon Connect CTI Adapter for Salesforce adds CTI Flows
The Amazon Connect Computer Telephony Integration (CTI) Adapter for Salesforce v5.0 now provides CTI Flows which allows customers to build agent interactions with a drag and drop UI within Salesforce Lightning or Classic. CTI Flows consist of process blocks that enable you to easily design agent workflows within our Salesforce integration. This version supports screen-pop […]
AWS – New digital course: Configure and Deploy AWS PrivateLink
We’re excited to announce a new digital course, Configure and Deploy AWS PrivateLink. This hour-long course teaches network engineers, systems administrators, and cloud architects how to configure and deploy AWS PrivateLink using the AWS Management Console. The course includes presentations and a video demonstration. Read More for the details.
GCP – MLB’s fan data team hits it out of the park with data warehouse modernization
Editor’s note: In this blog post, VP of Data Engineering at MLB Robert Goretsky provides a deeper dive on MLB’s data warehouse modernization journey. Check out the full Next OnAir session: MLB’s Data Warehouse Modernization. At Major League Baseball (MLB), the data generated by our fans’ digital and in-stadium transactions and interactions allows us to […]
GCP – Introducing the Dell Latitude 7410 Chromebook Enterprise
Adding to their enterprise portfolio, Dell Technologies is launching the Dell Latitude 7410 Chromebook Enterprise, which brings their most premium Chromebook Enterprise device to their Latitude portfolio. This builds on Dell’s launch of the Latitude 5400 and 5300 2-in-1 last August, the first ever Chromebook Enterprise devices to come to market. The Dell Latitude 7410 […]
GCP – From recovery to reinvention: A Q&A with Equifax CTO Bryson Koehler
With hundreds of millions of people and organizations relying on financial services organizations each day to keep their information safe and secure, trust is at the heart of everything these organizations do. Consumer credit reporting agency Equifax knows this all too well. In 2017, it experienced a historic data breach. As CTO, Bryson Koehler, recognized […]
GCP – How Procter & Gamble uses Google Cloud to improve consumer experience
Editor’s note: In its more than 180 years of history, Procter & Gamble has been at the forefront of consumer insights and innovation. From soap operas to smart toothbrushes, P&G has specialized in consumer experience since the start. Here’s how they’re applying cutting-edge technology to the next century of consumer goods. At P&G, our aspiration […]
GCP – Better BigQuery pricing flexibility with 100 slots
BigQuery is used by organizations of all sizes, and to meet the diverse needs of our users, BigQuery offers highly flexible pricing options. For enterprise customers, BigQuery’s flat-rate billing model is predictable and gives businesses direct control over cost and performance. We’re now making the flat-rate billing model even more accessible by lowering the minimum […]
GCP – What’s new and what’s next with data analytics
Data is the foundation for modern enterprises and it goes beyond just collecting and storing it. In a world where things are constantly changing, you need to be able to access and analyze data for insights to drive impactful business decisions. Big data is in our DNA: Google has been at the forefront of data-powered […]
AWS – Amazon CloudFront announces a new Regional Edge Cache in AWS’ Europe (Ireland) Region
Amazon CloudFront announces a new Regional Edge Cache located in AWS’ Europe (Ireland) Region. As part of this launch, a small number of CloudFront Edge locations that sent their origin requests through the Regional Edge Cache in the London Region will now go through the Ireland Region. Because of their proximity to Ireland, or more […]
AWS – AWS Fargate for Amazon EKS now included in Compute Savings Plans
AWS Fargate for AWS Elastic Kubernetes Service (EKS) is now included in Compute Savings Plans, a flexible pricing model that allows customers to save money in exchange for making a commitment to a consistent amount of compute usage (measured in $/hour) for a 1 or 3 year term. These plans automatically apply to usage across […]