Amazon Detective is now available in the Africa (Cape Town) & Europe (Milan) regions. You can now easily analyze, investigate, and quickly identify the root cause of potential security issues or suspicious activities in these regions.  Read More for the details.

AWS IoT Device SDK for Embedded C (C-SDK) version 202009.00 is now available with refactored MQTT, JSON, and AWS IoT Device Shadow libraries optimized for memory usage and modularity, and it includes dependent libraries added via GitHub submoduling. The refactored libraries have gone through code quality checks including for GNU Complexity, MISRA coding standard, Coverity […]

Amazon Connect now provides an API to manage routing profiles in an instance. Using this API, you can programmatically create new routing profiles or update existing routing profiles to adapt to changing traffic patterns in your contact center. For example, you can automatically adjust queue priorities when there are spikes in contact volumes to prioritize […]

You can now provide multiple creation and retention schedules for your EBS Snapshots within a single Data Lifecycle Manager (DLM) policy. Multiple schedule support enables you to create Daily, Weekly and Monthly snapshots for your target volumes from the same DLM policy, reducing the setup time and making it easier to manage DLM policies.  Read […]

Amazon Detective now analyzes IAM role sessions so that you can visualize and understand the actions that users and apps have performed using assumed roles. With this new capability, Detective enables you to answer questions such as “which federated user invoked APIs that are associated with a security finding?”, “what API calls did a user […]

Amazon Athena is an interactive query service that makes it easy to analyze data in Amazon S3 using standard SQL. Athena is serverless, so there is no infrastructure to manage, and you pay only for the queries that you run.  Read More for the details.

You can now programmatically list all prompts in your instance, enabling you to automate recurring processes that are manual. For example, you can identify the prompts that need to be rerecorded with a new voice actor or replicated in a new language, or automatically resolve prompt ARNs between your development, staging, and production environments, saving […]

You can now create, describe, update, and publish contact flows via API. Contact-center administrators can now programmatically configure and test their contact flows, accelerating the time and effort to deploy changes and minimizing avoidable errors. With these flow APIs, you can automate the progression of contact flows between your development, staging, and production environments. To […]