Businesses are continually looking for new ways to grow, stay competitive, and provide positive experiences for their employees—and often, they need to introduce new technologies to their workforce to meet these needs. We know that changing the way your organization works is never easy, particularly when you’re introducing technology that’s a fundamental part of employees’ […]

Around the world, operations teams are working to automate their monitoring and alerting workflows, looking to reduce the time they spend on rote operational work (what we call “toil”), so they can spend more time on valuable work. For instance, Google’s Site Reliability Engineering organization aims to keep toil below 50% of an SRE’s time, […]

So, you’ve started down the site reliability engineering (SRE) path at your organization. You have set up your service. You have analyzed how your users interact with it, which helped you identify some key metrics that correlate with user happiness. You set your service-level objectives, which in turn gives you an error budget. Great work! […]

As interest in multiplayer games continues to grow, providing better and faster matches has been a key need for game developers. But matchmaking—the art of matching a set of players together to maximize their enjoyment of the game—is not easy. Each game is unique. That forces game developers to either create new matchmaking solutions from […]