You can now split your tests and run them across multiple, parallel-running compute environments. Based on your sharding strategy, CodeBuild will divide your tests and run them across the specified number of parallel environments. AWS CodeBuild is a fully managed continuous integration service that compiles source code, runs tests, and produces ready-to-deploy software packages. As […]

Amazon S3 Tables are now available in five additional AWS Regions: Europe (Frankfurt), Europe (Ireland), Europe (London), Europe (Stockholm), and Asia Pacific (Tokyo). S3 Tables deliver the first cloud object store with built-in Apache Iceberg support, and the easiest way to store tabular data at scale. S3 Tables are specifically optimized for analytics workloads, resulting […]

Amazon Connect outbound campaigns can now be configured to connect a customer who has picked up a campaign call to an available agent in under two seconds while also supporting automatic call classification. This enhancement helps organizations support regulatory compliance with telemarketing laws such as the U.S. Telephone Consumer Protection Act (TCPA), while increasing customer […]

Amazon Redshift extends support for Hexagonal Hierarchical Geospatial Indexing System, H3 for short, by adding two new H3 functions to Amazon Redshift’s previously announced H3 Indexing support in February 2024. H3 Indexing increases the performance of spatial queries at scale since the location information is pre-indexed. See this Amazon Big Data Blog on Amazon Redshift […]

Today, we are excited to announce that Amazon Connect screen recording is now available in AWS GovCloud (US-West), expanding its reach to government and public sector customers. This feature, which enables customers to record their agent screens during customer interactions for quality assurance purposes, was previously available in all commercial AWS regions where Amazon Connect […]

AWS User Notifications is now supported on AWS CloudFormation, allowing you to easily provision and manage User Notification resources as part of your application’s infrastructure-as-code (IaC). You can easily use User Notification to Configure Notifications to be sent via the Console Notifications Center, email, AWS Chatbot, or mobile push notifications to the AWS Console Mobile […]

Amazon Connect now offers the ability to maintain an open communication channel between your agents and Amazon Connect, helping reduce the time it takes to establish a connection with a customer. Contact center administrators can configure an agent’s user profile to maintain a persistent connection after a conversation ends, allowing for subsequent calls to connect […]

Developers can now use the AWS Encryption SDK for Go to help protect their data. This open-source release makes it easier for developers to encrypt and decrypt their data when building applications using the Go programming language. The AWS Encryption SDK is a client-side encryption library designed to make it easy to encrypt and decrypt […]