Welcome to above the clouds
GCP – Introducing Spanner dual-region configurations that help maintain high availability and data residency
Spanner is Google’s fully managed, globally distributed database with high throughput and virtually unlimited scale. Spanner processes over 4 billion queries per second at peak. With features such as automatic sharding, zero downtime, and strong consistency, Spanner powers demanding, global workloads — not only across customers in financial services, gaming, retail, and other industries but […]
GCP – Lowe’s innovation: How Vertex AI Vector Search helps create interactive shopping experiences
At Lowe’s, we are always striving to make the shopping experience more enjoyable and convenient for our customers. A common challenge we’ve identified is that many shoppers visit our ecommerce site or mobile application without a clear idea of what they want but believe that they will recognize the right product when they see it. […]
GCP – LiveX AI reduces customer support costs by up to 85% with AI agents trained and served on GKE and NVIDIA AI
Providing a satisfying customer experience is a critical competitive advantage for consumer companies, but delivering it comes with multiple challenges. Despite attracting visitors to a website, it can be a struggle to convert them into customers if the site lacks that personal touch. Call centers are costly to operate, and when call volume is high, […]
GCP – Datastream’s SQL Server source is generally available
Have you ever wished it were easier to replicate your SQL Server databases? To address this challenge, today, we are announcing the general availability (GA) of Datastream’s SQL Server source. This means you can now easily and reliably replicate data from your SQL Server databases to BigQuery, Cloud Storage, and other Google Cloud destinations, unlocking […]
GCP – Deckmatch powers insights for venture capitalists with Cloud SQL for PostgreSQL
Editor’s note: Deckmatch uses artificial intelligence (AI) and advanced analytics to transform investment deal flow for venture capitalists. By storing extensive, in-depth company data in Cloud SQL for PostgreSQL, Deckmatch can quickly provide investors with comprehensive insights on startups and their competition. Eliminating the manual effort required to generate this data frees investors to focus […]
AWS – Amazon Connect launches search API for agent status
Amazon Connect now provides an API to search an agent status by name, ID, tag, or other criteria. Agent statuses are used in the Contact Control Panel (CCP) to indicate if an agent is available to handle contacts or not, for example because they are away for lunch or in training. With this new API, […]
AWS – Amazon Connect launches search API for hierarchy groups
Amazon Connect now provides an API to search for hierarchy groups by name, group ID, tag, or other criteria. Hierarchy groups describe your organization’s structure, and are used for reporting and access control. With this new API, you can now answer questions such as, “How many teams operate in the northwest region?” and, “What groups […]
AWS – Productionize Fine-tuned Foundation Models from SageMaker Canvas
Amazon SageMaker Canvas now supports deploying fine-tuned Foundation Models (FMs) to SageMaker real-time inference endpoints, allowing you to bring generative AI capabilities into production and consume outside the Canvas workspace. SageMaker Canvas is a no-code workspace that enables analysts and citizen data scientists to generate accurate ML predictions and use generative AI capabilities. SageMaker Canvas […]
AWS – AWS Lambda now supports Amazon MQ for ActiveMQ and RabbitMQ in five new regions
AWS Lambda now supports Amazon MQ for ActiveMQ and RabbitMQ in the Asia Pacific (Hyderabad), Asia Pacific (Melbourne), Europe (Spain), Europe (Zurich), and Israel (Tel Aviv) regions, enabling you to build serverless applications with Lambda functions that are invoked based on messages posted to Amazon MQ message brokers. Amazon MQ is a managed message broker […]
AWS – Amazon CloudWatch Logs Infrequent Access log class available in GovCloud Regions
Amazon CloudWatch Logs Infrequent Access (Logs IA), a log class for cost-effectively consolidating all your logs natively on AWS, is now available in all GovCloud regions. Logs IA helps improve visibility into your overall application health with a subset of CloudWatch Logs’ capabilities including managed ingestion, cross-account log analytics, and encryption with a lower per […]