IT teams are the masters of modern marvels, behind some of humanity’s greatest feats. From the first circuits, to quantum computing, to the cloud, tech experts have taken great leaps to engineer the seemingly impossible.  In the past year alone, IT has moved mountains to keep the world working. Digital transformations that may have previously […]

Editor’s note: In this guest blog, we look at how healthcare startup Vida Health built a virtual platform on Google Cloud that cut costs and overhead, saves healthcare providers valuable time, and delivers machine learning capabilities that operationalize their data for better patient health outcomes.   At Vida Health, our virtual healthcare platform is designed to […]

When it comes to the performance of internet-facing applications, HTTP/3 is no small step over HTTP/2: Google’s own roll-out of HTTP/3 reduced Search latency by 2%, reduced video rebuffer times on YouTube by 9%, and improved throughput on mobile devices by 7%. So today, we’re excited to bring support for HTTP/3 to all Google Cloud […]

In our constantly evolving digital world, the companies that come out on top are those that can access the data they need, when they need it. Accessing data in real time enables your company to analyze, plan and improve continuously, so you can make better strategic decisions and reduce your overall risk. Whether the goal […]

When organizations embrace cloud as a core component of their IT operations, they have a number of options: a wholesale migration to the public cloud, incremental or large-scale hybrid deployments, private clouds, or even running services across multiple clouds.  The modern enterprise has more options than ever before in terms of where to host any […]

Whether companies are manufacturing cars, semiconductor chips, smartphones, or food and beverages, production quality and yield are two of the industry’s top performance metrics. Poor production quality control results in significant operational and financial costs in the form of reworked parts, scrap generated, reduced yield, increased work in process inventory, post-sale recalls, warranty claims, and […]

Scaling Virtual Support in the Pandemic Era: The AI Connection Since the early days of the pandemic, we’ve partnered with government organizations and academic institutions to serve communities at scale with Contact Center Artificial Intelligence (CCAI). I sat down with Bill MacKenzie, IT liaison for the Upper Grand School District in Ontario, and Marco Palermo, […]