With Workflows, developers can easily orchestrate various services together, on Google Cloud or third-party APIs. Workflows connectors handle long-running operations of Google Cloud services till completion. And Workflow executions can also wait for time to pass with the built-in sys.sleep function, till some computation finishes, or some event takes place.  But what if you need […]

We launchedContact Center AI (CCAI) to kick off our work with the world’s largest call centers to reimagine customer experiences through the power of our Conversational AI. Our approach has shown its value over the last few years: a 2020 study based on CCAI customer interviews projected 20-35% call deflection away from agents, $1.3 million […]

Mark your calendars—Google Cloud Next is coming October 12–14, 2021. We’ll kick off each day with a live broadcast and keynote to showcase our latest launches and share how customers and partners are tackling today’s greatest business challenges. You can also participate in online interactive experiences and attend on-demand sessions that align with your interests […]

For security, it is a best practice to limit the number of public IP addresses in your network. In Google Cloud, Cloud NAT (network address translation) lets certain resources without external IP addresses create outbound connections to the internet. Cloud NAT provides outgoing connectivity for the following resources: Compute Engine virtual machine (VM) instances without […]