Welcome to above the clouds
AWS – Amazon Connect now supports 15 minute intervals for historical metric reporting
Amazon Connect now allows you to separate historical metrics into 15 minute intervals. Historical metrics reports include data about past, completed activity and performance in your contact center. This 15 minute interval provides a new time range to allow more granular insights into queue, routing profile, and agent performance. These insights can be used in […]
GCP – Go faster and cheaper with Memorystore for Memcached, now GA
Last year, we announced the beta release of Memorystore for Memcached, a fully managed service compatible with open-source Memcached protocol. Memorystore for Memcached has delivered speed and cost savings for our customers and we’re announcing the general availability of Memorystore for Memcached. With Memorystore for Memcached, you can leverage the common Memcached in-memory key value […]
GCP – How Memorystore cut costs in half for Quizlet’s Memcached workloads
Editor’s note: We’re hearing today from Quizlet, an online learning community and provider of study resources to students and teachers. For a more secure and convenient solution to Memcached node scaling, they switched to Memorystore. With over 50 million monthly users, Quizlet is one of the largest online learning platforms in the world, serving students […]
Azure – Azure Security Center: General availability updates for February 2021
New enhancements and updates released for general availability in Azure Security Center in February 2021. Read More for the details.
Azure – Azure Security Center: Public preview updates for February 2021
Preview enhancements and updates released for Azure Security Center in February 2021. Read More for the details.
AWS – AWS CodePipeline now supports 1000 pipelines per account
Starting today, AWS CodePipeline supports 1,000 pipelines per account by default, an increase from the previous limit of 300. You can request a limit increase beyond 1,000 pipelines per Region/Account through the Support Center Console. Read More for the details.
AWS – Amazon CloudWatch Synthetics now supports cross region bucket access and upgraded dependencies
CloudWatch Synthetics now supports storing your canary run artifacts, including log files, screenshots, and HAR files, in an Amazon Simple Storage Service (S3) bucket in another Region with a new major runtime version, syn-nodejs-puppeteer-3.0. CloudWatch Synthetics now also supports upgraded major versions of the Puppeteer, Chromium, and Node.js dependencies. Read More for the details.
AWS – AWS Gateway Load Balancer is now available in the US East (Ohio), Asia Pacific (Tokyo), and EU (Frankfurt and Stockholm) Regions
Starting today, AWS Gateway Load Balancer is available in the US East (Ohio), Asia Pacific (Tokyo), and EU (Frankfurt and Stockholm) regions. Read More for the details.
AWS – Amazon Connect Customer Profiles now supports data sources from Amazon S3
Amazon Connect Customer Profiles is a feature of Amazon Connect and automatically brings together customer information from multiple applications into a unified customer profile, delivered to agents at the beginning of the customer interaction. It now supports ingestion of customer data from homegrown and third- party applications with Amazon Simple Storage Service (Amazon S3), in […]
Azure – Event Hubs on Azure Stack Hub for disconnected scenarios is now generally available
Supports streaming events via Event Hubs for disconnected scenarios on Azure Stack Hub. Read More for the details.