Customers in AWS Asia Pacific (Thailand) Region can now use AWS Transfer Family for file transfers over Secure File Transfer Protocol (SFTP), File Transfer Protocol (FTP), FTP over SSL (FTPS) and Applicability Statement 2 (AS2). AWS Transfer Family provides fully managed file transfers for Amazon Simple Storage Service (Amazon S3) and Amazon Elastic File System […]

Today, AWS Marketplace is introducing new capabilities that simplify both software procurement and ongoing subscription management. Customers can now download private offers and agreements to PDF documents. They can also access historical agreement information, agreement status, and deployed on AWS status directly in the AWS Marketplace console for a more comprehensive view of transactions and […]

Starting today, customers can use AWS Control Tower in the AWS Asia Pacific (Taipei) Region. With this launch, AWS Control Tower is available in 33 AWS Regions and the AWS GovCloud (US) Regions. AWS Control Tower offers the easiest way to set up and govern a secure, multi-account AWS environment. It simplifies AWS experiences by […]

The Amazon Connect UI builder, used to create each step in a Step-by-Step Guide, now features an updated user interface to reduce the complexity to build structured workflows in Connect. The new user interface is designed to make the process of passing dynamic data onto guides and storing data entered in a guide by a […]

AWS Direct Connect now supports IEEE 802.1AE MAC Security Standard (MACsec) encryption on Partner-owned interconnects terminated on supported physical devices. Partners using supported devices can now encrypt the Layer 2 connection between their edge network device and the Direct Connect device at over 100 Points of Presence globally where MACsec is supported. MACsec is designed to deliver […]

Amazon Bedrock Data Automation (BDA) now supports DOC/DOCX files for document processing and H.265 encoded video files for video processing. This update allows you to build more comprehensive and efficient multimodal data analysis pipelines by working directly with these popular formats. With support for DOC/DOCX, you can now seamlessly process your Word documents, reports, and […]

Today, AWS announces the general availability of multivariate anomaly detection in AWS IoT SiteWise. This native capability enables industrial customers to automatically identify abnormalities across their equipment and asset data. This capability simplifies the implementation of predictive and preventative maintenance strategies without requiring machine learning expertise, helping to improve operational efficiency and reduce downtime. Multivariate […]

Amazon Connect now allows businesses to introduce new actions and workflows into the agent workspace, powered by third-party applications running in the background. For example, when an agent logs in, they see a new training to complete, or when an agent initiates transfer, they see a company-specific phone directory. Agents can also perform new actions […]

The Amazon Connect Contact Control Panel (CCP) now features an updated user interface using Cloudscape Design System components to enhance agent productivity and focus. The refreshed user interface includes a updated visual style for colors and buttons, and more visually consistent UI elements across interfaces. This visual refresh provides a more intuitive and streamlined experience […]