Retail businesses have a “goldilocks” problem when it comes to inventory: don’t stock too much, but don’t stock too little. With potentially millions of products, for a data science and engineering team to create multi-millions of forecasts is one thing, but to procure and manage the infrastructure to handle continuous model training and forecasting, this […]

Retail businesses understand the value of demand forecasting—using their intuition, product and market experience, and seasonal patterns and cycles to plan for future demand. Beyond the need for forecasts that are as accurate as possible, modern retailers also face the  challenge of being able to perform demand planning at scale. Product assortments that span tens […]

Like virtually every business across the globe, The New York Times had to quickly adapt to the challenges of the coronavirus pandemic last year. Fortunately, our data system with Google Cloud positioned us to perform quickly and efficiently in the new normal.  How we use data We have an end-to-end type of data platform; on […]

Contact center agents have become a lifeline for many businesses. They are on the front lines of generating revenue and delivering great customer experiences—all while working from home.  Contact center leaders can equip their human agents with the tools they need to be more productive with Google Cloud AI’s new advanced Virtual Agents available in […]

Organizations building applications on top of Google Cloud make heavy use of Google APIs, allowing developers to build feature-rich and scalable services on Google Cloud infrastructure. But accessing those APIs can be tough if an organization uses VPC Service Controls to isolate resources and mitigate data exfiltration risks. Today, we’re introducing Cloud DNS response policies. […]