Today, AWS announces the release of Neuron 2.21, introducing support for AWS Trainium2 chips and Amazon EC2 Trn2 instances, including the trn2.48xlarge instance type and Trn2 UltraServer. This release also adds support for PyTorch 2.5 and introduces NxD Inference and Neuron Profiler 2.0 (beta). NxD Inference, is a new PyTorch-based library integrated with vLLM, simplifies […]

Today, Amazon Web Services (AWS) is announcing the general availability of notification actions in the AWS Console Mobile Application for iOS. Notification action buttons are displayed on the notification details screen when you receive a push notification from AWS User Notifications on your mobile device. AWS customers can take actions like view logs, start, stop, […]

Amazon Connect now offers the ability to exclude certain proficiencies from consideration when using routing criteria for routing. You can use this to exclude or reserve niche skills. For example, you can exclude dual-skilled Spanish and English speaking agents from English language contacts to reserve them for contacts in Spanish. You can include the dual-skilled […]

Amazon Connect now offers the ability to target a range of agent proficiency levels, such as from levels 1 to 3 for French. You can ensure each contact is matched to an agent with the right skill level to handle it, resulting in reduced contact transfers and lower handle times. You can assign simpler contacts […]

AWS Systems Manager for SAP includes capabilities to now support registration of SAP NetWeaver ABAP-based applications, deployed in distributed and Highly Available (HA) topologies. This enhancement covers a wide range of applications, including S/4HANA and BW/4HANA, and extends support to additional application servers and web dispatcher components. With this launch, customers can automate start and […]

Amazon Managed Service for Prometheus collector, a fully-managed agentless collector for Prometheus metrics, now offers customers the option to collect metrics from an Amazon Elastic Kubernetes Service clusters using Internet Protocol version 6 (IPv6) in a dual stack VPC setup. The continued growth of the internet is exhausting available Internet Protocol version 4 (IPv4) addresses. […]

Today, Amazon Elastic Kubernetes Service (EKS) announces new enhancements to upgrade insights, a feature that surfaces cluster configuration issues that may impact your ability to successfully upgrade a cluster to a newer version of Kubernetes. With these new enhancements, EKS upgrade insights will scan and warn on cluster health and version compatibility issues between different […]