Welcome to above the clouds
AWS – Amazon Connect Customer Profiles now provides a contact block to personalize customer service
Amazon Connect Customer Profiles now offers a contact block that enables contact center managers to personalize the contact center experience without the need to write code. Using Amazon Connect’s contact flow builder’s graphical user interface and the new Customer Profiles contact block, contact center managers can create personalized experiences that leverage customer information such as name […]
AWS – Amazon Connect launches API to configure security profiles programmatically
Amazon Connect now provides an API to programmatically create and manage security profiles. Security profiles help you manage who can access and perform actions in Amazon Connect, such as using the Contact Control Panel (CCP), adding a new agent, or viewing the built-in reports. Using this API, you can programmatically update security profiles as your […]
AWS – AWS releases open source JDBC driver to connect to Amazon Neptune
AWS released an open source Java (JDBC) driver to connect to Amazon Neptune. This makes it easy for customers to connect to Neptune with tools and libraries that support JDBC, such as popular Business Intelligence (BI) tools. Read More for the details.
Azure – Azure VMware Solution is now generally available in Japan West Azure Region
Azure VMware Solution has expanded availability to Japan West. With this release Japan West is now the second region within the Japan sovereign area to become available (joining Japan East). Read More for the details.
AWS – AWS Amplify announces the ability to override Amplify-generated resources using CDK
AWS Amplify announces the ability for developers to override Amplify-generated IAM, Cognito, and S3 configuration to best meet app requirements. The AWS Amplify CLI is a command line toolchain that helps frontend developers create app backends in the cloud. With the new override capability, developers can easily configure their backend with Amplify-provided defaults but still […]
AWS – AWS Step Functions Synchronous Express Workflows now supports AWS PrivateLink
AWS Step Functions’ Synchronous Express Workflows now supports AWS PrivateLink allowing you to start a Synchronous Express Workflow from your Virtual Private Cloud (VPC) without traversing the public internet. Read More for the details.
AWS – AWS IoT Device Management is now supported on AWS CloudFormation
We are excited to announce that AWS IoT Device Management resources are now supported on AWS CloudFormation. With a few clicks, you can now use a CloudFormation template to pre-configure and deploy IoT fleet management infrastructure like Job Templates, Fleet Metrics, and IoT Logging settings in a standardized and repeatable way across multiple regions and […]
GCP – How to create and safeguard your admin accounts
Setting up your new cloud infrastructure is scary. Extra scary when you realize that someone (is it gonna be you?) gets to have phenomenal cosmic power over the whole thing. Yes, I’m talking about the admin account, and today we’ll dig into why they are important, dangerous and different. When the team at pistach.io got […]
Azure – Public preview: VM Applications – Manage and deploy applications to Virtual Machines and Scale Sets
With VM Applications, you can create and securely store application packages in an Azure Compute Gallery. Package management is greatly simplified with logical grouping and versioning capabilities and packages can be shared with other users in your organization, across subscriptions, and tenants. Read More for the details.
AWS – AWS Launch Wizard now supports Microsoft SQL Server deployments using Amazon EBS gp3, io2, and io2 Block Express volumes
AWS Launch Wizard supports Amazon Elastic Block Store (EBS) gp3, io2, and io2 Block Express volumes for Microsoft SQL Server deployments. Now you can take full advantage of the new generations of EBS volumes when you use Launch Wizard for the high availability or single node deployments of SQL Server on Amazon EC2. Read More […]