Welcome to above the clouds
GCP – Bulk import and exports with Cloud Data Fusion for Contact Center AI Insights made easy
We are elated to announce [preview] of Contact Center AI (CCAI) Insights Accelerator in Cloud Data Fusion, an out-of-the-box approach to importing and exporting large amounts of data to and from Contact Center AI Insights. Google Cloud has always focused on helping our customers derive value from their data. At Google Cloud, we also recognize […]
Azure – General availability: Azure HBv3 virtual machines for HPC now upgraded
Azure HBv3 virtual machines are now upgraded to and generally available with AMD EPYC 3rd Gen processors with 3D V-Cache, codenamed “Milan-X”, in the Azure East US, South Central US, and West Europe regions. Read More for the details.
GCP – Contact Center AI reimagines the customer experience through full end-to-end platform expansion
Providing best-in-class customer service is crucial for the success of your business. Contact centers are a critical touch point, as they have to balance between representing your brand and prioritizing customer care. When your customers seek help and support, they expect efficient service that is accessible through modern voice and digital channels. In short, customer […]
Azure – Five Azure classic networking services will be retired on 31 August 2024
Migrate your resources that use classic networking services to Azure Resource Manager before 31 August 2024. Read More for the details.
AWS – Amazon Chime SDK now supports Amazon Lex voice bots
The Amazon Chime SDK lets developers add real-time audio, video, screen-sharing, and messaging capabilities to their web or mobile applications. Amazon Lex provides automatic speech recognition and natural language understanding technologies so you can build conversational interfaces. Today we are launching the Amazon Chime SDK integration with Amazon Lex, enabling builders to develop conversational interfaces […]
GCP – What’s new in cloud-native apps?
Developers and IT operations pros of all stripes come to Google Cloud to build modern, cloud-first and cloud-native applications. Here’s the latest from Google Cloud on everything app dev, containers, Kubernetes, DevOps, serverless and open source, all in one place. Week of Mar 14 – Mar 18 2022 Create EventArc triggers with TerraformIn addition to […]
AWS – Service Catalog now supports VPC Endpoint Policies
AWS Service Catalog now supports Virtual Private Cloud (VPC) endpoint policies in all regions. Previously, Service Catalog supported integration with AWS PrivateLink in all regions, where customers could use default policies that provided full access to Service Catalog. With this newly supported feature, customers can create or modify their VPC endpoint(s), interface or gateway, and […]
GCP – How to build reliable systems (with unreliable components): A conversation
We published another episode of “VM End to End,” which is a series of curated conversations between a “VM skeptic” and a “VM enthusiast”. Every episode, join Brian, Carter, and a special guest as they explore why VMs are some of Google’s most trusted and reliable offerings, and how VMs benefit companies operating at scale […]
AWS – AWS Backup is now available in AWS Asia Pacific (Jakarta) Region
Today, we are announcing the availability of AWS Backup in the AWS Asia Pacific (Jakarta) Region. AWS Backup is a fully-managed, policy-driven service that allows you to centrally automate data protection across multiple AWS services spanning compute, storage, and database. Using AWS Backup, you can centrally create and manage immutable backups of your application data, […]
AWS – AWS App Mesh Envoy Management Service (EMS) now supports AWS CloudTrail integration
AWS App Mesh now supports AWS CloudTrail integration with Envoy Management Service (EMS). With CloudTrail integration for EMS, customers now get a history of all API calls that Envoy proxies make to App Mesh to retrieve dynamic configuration. This can help customers enhance governance, compliance, and risk auditing capabilities for the workloads running in AWS […]