Welcome to above the clouds
AWS – Amazon Connect launches an API for real-time position in queue
Amazon Connect now provides a new API that returns real-time position in queue, enabling businesses to better estimate wait time. This new API helps contact centers manage customer expectations and offer timely alternatives like callbacks during long wait periods. Using this data, contact centers can make informed routing decisions between primary and alternative queues while […]
GCP – Looker debuts MCP Server to broaden AI developer access to data
As companies integrate AI into their workflows, connecting new tools to their existing data while ensuring consistent security and accuracy becomes increasingly important. We’re introducing Looker Model Context Protocol (MCP) Server, an integration in the MCP Toolbox for Databases. This allows AI applications such as chatbots and custom agents to connect to trusted data from […]
GCP – Google is a Leader in the Gartner® Magic Quadrant for Strategic Cloud Platform Services
For the eighth consecutive year, Gartner® has named Google a Leader in the Gartner Magic Quadrant™ for Strategic Cloud Platform Services, and this year Google is also now ranked the highest for completeness of vision. Download the complimentary 2025 Magic Quadrant for Strategic Cloud Platform Services. How do we keep getting recognized year over year? […]
AWS – Amazon ECS console now supports real-time log analytics via Amazon CloudWatch Logs Live Tail
The Amazon ECS console now natively integrates with Amazon CloudWatch Logs Live Tail, enabling real-time log streaming directly within the ECS console. ECS customers often need to analyze logs in real time to troubleshoot application issues, investigate deployment failures, and monitor container health. Previously, customers had to navigate away from the ECS console to the […]
AWS – Amazon SageMaker lakehouse architecture now automates optimization configuration of Apache Iceberg tables
The Amazon SageMaker lakehouse architecture now automates optimization of Apache Iceberg tables stored in Amazon S3 with catalog-level configuration, reducing metadata overhead and improving query performance. Previously, optimizing Iceberg tables in AWS Glue Data Catalog required updating configurations for each table individually. Now, you can enable automatic optimization for new Iceberg tables with a one-time […]
AWS – AWS Lambda now supports GitHub Actions to simplify function deployment
AWS Lambda now enables you to use GitHub Actions to automatically deploy Lambda functions when you push code or configuration changes to your GitHub repository, streamlining your continuous integration and continuous deployment (CI/CD) pipeline for serverless applications. GitHub Actions allow application development teams to automate their software delivery process, enabling CI/CD workflows that automatically build, […]
AWS – AWS Outposts servers now support service link static configuration
Today, AWS announces the general availability of static networking configuration support for the service link and DNS IP addresses of AWS Outposts servers. This new feature enables customers to configure the service link interface and DNS IP addresses of their Outposts servers with static IP addresses during installation, eliminating the requirement for Dynamic Host Configuration […]
AWS – Amazon Bedrock now available in the Asia Pacific (Melbourne) Region
Beginning today, customers can use Amazon Bedrock in the Asia Pacific (Melbourne) region to easily build and scale generative AI applications using a variety of foundation models (FMs) as well as powerful tools to build generative AI applications. Amazon Bedrock is a fully managed service that offers a choice of high-performing large language models and […]
AWS – Amazon EKS adds safety control to prevent accidental cluster deletion
Amazon Elastic Kubernetes Service (EKS) now supports deletion protection, helping you prevent accidental termination of your EKS clusters. When enabled, deletion protection requires explicit disablement before a cluster can be deleted, providing an additional safety control for critical environments. Deletion protection is turned off by default for all new and existing clusters. You can enable […]
AWS – Amazon EC2 M7gd instances are now available in Asia Pacific (Seoul) Region
Starting today, Amazon Elastic Compute Cloud (Amazon EC2) M7gd instances with up to 3.8 TB of local NVMe-based SSD block-level storage are available in Asia Pacific (Seoul) Region. These Graviton3-based instances with DDR5 memory are built on the AWS Nitro System and are a great fit for applications that need access to high-speed, low latency local […]