Amazon Connect now allows customers to create and orchestrate tasks directly from contact flows based on customer input (e.g., Dual tone multi frequency (DTMF)) or call, chat, and task information (e.g., type, priority/urgency, category, schedule data/time) without any coding required. For example, when a customer reaches out after office hours, you can automatically create a task […]

We are excited to announce that blogs, knowledge articles, events, and tutorials are available in Unified Search to enable users to easily search and discover information in the AWS Management Console. AWS users can now search for blogs (e.g., Implementing Auto Scaling for EC2 Mac Instances), knowledge articles (e.g., Set Your Preferences for AWS Emails), […]

Today we are announcing the general availability of Amazon EC2 G5 instances powered by NVIDIA A10G Tensor Core GPUs. G5 instances can be used for a wide range of graphics intensive and machine learning use cases. They deliver up to 3x higher performance for graphics-intensive applications and machine learning inference, and up to 3.3x higher […]

Amazon SageMaker Autopilot automatically builds, trains, and tunes the best machine learning models based on your data, while allowing you to maintain full control and visibility. As a part of building models, SageMaker Autopilot automatically cleans, prepares and preprocesses data to optimize performance of machine learning models. Starting today, Autopilot generates several additional data insights that […]

Today, we are excited to announce NVIDIA Triton™ Inference Server on Amazon SageMaker, enabling customers who choose NVIDIA Triton as their model server to bring their containers and deploy them at scale in SageMaker.  Read More for the details.

Amazon QuickSight now only refreshes visuals when switching sheets if required, such as when a parameter filter change is made. This creates a seamless sheet change experience for users by further enhancing QuickSight visual load time performance. Read More for the details.