Welcome to above the clouds

GCP – Get 6X read performance with Memorystore for Redis Read Replicas
Modern applications need to process large-scale data at millisecond latency to provide experiences like instant gaming leaderboards, fast analysis of streaming data from millions of IoT sensors, or real-time threat detection of malicious websites. In-memory datastores are a critical component to deliver the scale, performance, and availability required by these modern applications. Memorystore makes it […]

GCP – Cart.com empowers brands with unified ecommerce platform
The ecommerce playing field has been hard to navigate for most retailers, and Cart.com is on a mission to change that. Traditionally, retailers needing to run their online store, order fulfillment, customer service, marketing, and other essential activities have had to cobble together systems to get the capabilities they need – much less having access […]

GCP – Get planet-scale monitoring with Managed Service for Prometheus
Prometheus, the de facto standard for Kubernetes monitoring, works well for many basic deployments, but managing Prometheus infrastructure can become challenging at scale. As Kubernetes deployments continue to play a bigger role in enterprise IT, scaling Prometheus for a large number of metrics across a global footprint has become a pressing need for many organizations. […]

GCP – Insights from our global hybrid work survey
Google Workspace recently commissioned Economist Impact to complete a global survey (October 2021)* on the state of hybrid work, including its challenges and opportunities. We already knew that the pandemic had fundamentally changed the world of work, but the survey emphasizes the scale, reach, and longevity of those changes.. Over 75% of respondents believe that […]

AWS – AWS App Runner supports AWS CDK to build and deploy applications
AWS App Runner now supports using the AWS Cloud Development Kit (AWS CDK) to build and deploy applications. AWS CDK enables you to compose your infrastructure across AWS from a single source using familiar programming languages such as Python and Node.js. With the AWS CDK integration, you can create App Runner services by defining your […]

AWS – Safer interrupt management demo for FreeRTOS kernel
FreeRTOS now contains an example code that demonstrates a method of minimizing the time an application spends in privileged mode in FreeRTOS ports on microcontrollers (MCU) with Memory Protection Unit (MPU) support. FreeRTOS ports with MPU support enable MCU applications to be more robust and secure by running application tasks in unprivileged mode, where they have […]

GCP – How spam detection taught us better tech support
Information Technology teams, especially in help desk and support, need a way to track what problems people are having. Ideally they also can know how those problems change over time, especially when technology or policy shifts. Imagine you are in charge of sending a newspaper delivery team to different neighborhoods. Each person has a bicycle, […]

AWS – Amazon Connect launches Contact APIs to fetch and update contact details programmatically
Amazon Connect now provides Contact APIs that allow you to describe contact details (e.g., queue information, chat attachments, task references) and update contact information (e.g., task name). The new APIs offer more flexible ways to interact and manage contacts and enable you to create customized experiences for your customers. For example, with these APIs, you […]

AWS – Amazon Athena announces cross-account federated query
If you have data in sources other than Amazon S3, you can use Amazon Athena federated query to analyze the data in-place or build pipelines that extract and store data in Amazon S3. Until today, querying this data required the data source and its connector to use the same AWS account as the user querying the data. Athena […]
AWS – Amazon Connect launches scheduled tasks
Amazon Connect now allows customers to schedule tasks, up-to six days in the future to follow-up on customer issues when promised. For example, to call a customer back on a particular date/time to provide a status update on their issue or to follow up with an internal team for progress updates on a customer service issue. Additionally, […]