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AWS – AWS Step Functions continues to expand its AWS SDK integrations with support for 3 additional AWS Services and 195 more API Actions
AWS Step Functions expands its AWS SDK integrations with support for 3 more AWS Services and 195 more AWS API actions which brings the total to 223 AWS Services and 10,000+ API Actions. Read More for the details.
AWS – Amazon Connect launches Contact Lens integration with Contact Control Panel and Salesforce CTI Adapter
Amazon Connect now allows agents to view Contact Lens transcripts, detected issues, and matched categories in the Contact Control Panel (CCP) and the Salesforce CTI Adapter. At the end of a customer call, an agent will see an unredacted call transcript they can reference and copy over needed information into their customer or case notes. […]
AWS – AWS announces AWS Billing Conductor OU Import
Starting today, customers can use the Organizational Units (OUs) account groupings feature within AWS Organizations when creating their billing groups in the AWS Billing Conductor (ABC) console. For customers who are new to ABC and interested in segmenting, computing, and viewing their cost and usage data by OU, the new point-in-time OU import capability reduces […]
Azure – Generally available: Guided tour experience added to Azure IoT Central
You now have the option to take the phone as a device guided tour when creating a new application in Azure IoT Central. Read More for the details.
GCP – Cloud Composer at Deutsche Bank: workload automation for financial services
Running time-based, scheduled workflows to implement business processes is regular practice at many financial services companies. This is true for Deutsche Bank, where the execution of workflows is fundamental for many applications across its various business divisions, including the Private Bank, Investment and Corporate Bank as well as internal functions like Risk, Finance and Treasury. […]
GCP – 70 apps in 2 years: How Renault tackled database migration
Editor’s note: Renault, the French automaker, embarked on a wholesale migration of its information systems—moving 70 applications to Google Cloud. Here’s how they migrated from Oracle databases to Cloud SQL for PostgreSQL. The Renault Group, known for its iconic French cars has grown to include four complementary brands, and sold nearly 3 million vehicles in […]
GCP – How Cohere is accelerating language model training with Google Cloud TPUs
Over the past few years, advances in training large language models (LLMs) have moved natural language processing (NLP) from a bleeding-edge technology that few companies could access, to a powerful component of many common applications. From chatbots to content moderation to categorization, a general rule for NLP is that the larger the model, the greater […]
GCP – Achieving Autonomic Security Operations: Why metrics matter (but not how you think)
What’s the most difficult question a security operations team can face? For some, is it, “Who is trying to attacks us?” Or perhaps, “Which cyberattacks can we detect?” How do teams know when they have enough information to make the “right” decision? Metrics can help inform our responses to those questions and more, but how […]
AWS – Amazon Polly now offers Neural TTS support for Hindi and Indian English
Amazon Polly is a service that turns text into lifelike speech. Today, we are excited to announce the general availability of Kajal, a new bilingual neural text to speech (TTS) voice supporting Hindi and Indian English. Read More for the details.
GCP – Cloud IAM Google Cloud
Once you have identified who a user is (authenticated them) using Cloud Identity, the next step is to define what they can do on Google Cloud (authorize them) so they can access the resources they are permitted to use. Access control for Google Cloud resources is managed by Cloud IAM policies for humans and by […]