Welcome to above the clouds

AWS – Amazon Chime SDK now supports sessions with up to 10,000 live participants
Amazon Chime SDK lets developers add intelligent real-time audio, video, and screen share to their web and mobile applications. Presenters can now deliver real-time media to 10,000 participants. Participants can be brought “on stage” with their existing WebRTC connection, allowing them to contribute to the live conversation without missing a moment of content. Read More for […]

AWS – Amazon RDS supports itemized billing for RDS Storage, IOPS and backup features
Starting now, AWS Cost Explorer and Cost and Usage Reports (CURs) provide more granular and detailed billing of Amazon Relational Database Service (Amazon RDS) charges. Additional detail is reported for Amazon RDS Backups and General Purpose, Provisioned IOPS, and Magnetic Storage volumes that are provisioned in Amazon RDS for MySQL, MariaDB, PostgreSQL, Oracle, and SQL Server […]

AWS – Amazon Transcribe Call Analytics now supports machine-learning powered call summarization
Amazon Transcribe Call Analytics announces support for call summarization, a machine learning (ML) capability that helps improve the productivity of contact center agents and managers so they can focus on providing excellent customer experiences. Using the Transcribe Call Analytics API, developers and independent software vendors (ISVs) can analyze audio recordings and add call analytics to […]

AWS – Amazon EBS direct APIs is now available in the AWS Asia Pacific (Jakarta) Region
Amazon EBS direct APIs is now available in the AWS Asia Pacific (Jakarta) Region, enabling customers to create Amazon Elastic Block Store (EBS) snapshots of their block storage data regardless of where it resides, including on-premises. Customers can use EBS direct APIs to backup their on-premises workloads to EBS snapshots that can be quickly and […]

AWS – Amazon Corretto 18 is now generally available
Amazon Corretto 18 is now generally available. This version supports the latest Java feature release OpenJDK 18 and is available on Linux, Windows, and macOS. You can download Corretto 18 from the downloads page. Amazon Corretto is a no-cost, multi-platform, production-ready distribution of OpenJDK. Corretto is distributed by Amazon under an open source license. Read More […]

AWS – Introducing grammar slot type on Amazon Lex
Amazon Lex is a service for building conversational interfaces into any application using voice and text. With Amazon Lex, you can quickly and easily build sophisticated, natural language, conversational bots (“chatbots”), virtual agents, and IVR systems. Today, Amazon Lex introduces grammar slot type. You can now you can author your own grammar in the XML […]

GCP – Automating log uploads with gcloud transfer
Hi, my team just released the gcloud transfer command-line tooI, and this tutorial will show you how to use it for a common task: uploading logs to the cloud. Setup You’ll need a device running a Linux operating system with at least 8 GB of RAM to continue. If you don’t have one lying around, […]

GCP – Federated workload identity at scale made easy with CA Service
At the end of 2021, we announced the ability for Google Cloud Certificate Authority (CA) Service to issue certificates for workloads reflecting their federated identities, even if the workloads are hosted on-premises or in other clouds. We are excited to announce this capability is now generally available, advancing our work to support customers’ implementation of […]

GCP – Disaster recovery simplified with Cloud Spanner CPU optimized backups
For business critical applications, a disaster recovery and data protection plan is essential. This plan should protect against both natural disasters (fires, floods, power outages, etc) as well as human caused incidents, like shipping a bug that causes bad data to be committed. As part of the plan, application owners should consider both RPO (Recovery […]
AWS – Amazon Connect forecasting, capacity planning, and scheduling, now available in preview
Amazon Connect now provides new machine-learning powered capabilities to make it easy for contact center managers to predict contact volumes and average handle time with high accuracy, determine ideal staffing levels, and optimize agent schedules to ensure they have the right agents at the right time. Enabling these capabilities takes just a click, eliminating the […]