Welcome to above the clouds
GCP – Customer success starts with ChromeOS
Great customer service leads to happy, engaged customers and directly impacts revenue growth, customer loyalty and brand reputation. Your agents help your customers everyday, ChromeOS helps your agents stay productive and engaged at work. With customer satisfaction still heavily reliant on time to resolution,productivity is paramount for both agent engagement and customer delight. But with […]
GCP – Ensuring fair and open competition in the cloud
Cloud-based computing is one of the most important developments in the digital economy in the last decade. It has reduced costs, improved security, simplified interoperability, and delivered services with unprecedented reach. It has also laid the foundation for entirely new companies. Name any fast-growing business today—Spotify, Revolut, Snap, etc.—and it has likely benefited from the […]
Azure – General availability: Azure Premium SSD v2 Disk Storage
Premium SSD v2 is the next generation Azure Premium SSD Disk Storage. It offers the most advanced general-purpose block storage solution with the best price-performance. Read More for the details.
AWS – Announcing Remote Reboot for AWS Panorama
AWS Panorama customers can now remotely reboot their connected AWS Panorama Appliance from the AWS console or by using the AWS Panorama SDK. Before this launch, customers were only able to reboot Panorama Appliance by physically pressing the reboot button on the appliance. As customers deploy Panorama Appliances across multiple sites, they want a scalable […]
AWS – Announcing Camera Stream Pause and Resume on AWS Panorama
AWS Panorama customers can now pause and resume existing camera stream connections within applications deployed on the AWS Panorama Appliance using the AWS Panorama APIs. As customers deploy Panorama Appliances across multiple sites, they want a scalable way to manage individual camera streams without the overhead of a full application deployment. Using this capability, customers […]
AWS – Visualize application health with Amazon CloudWatch Application Insights
Amazon CloudWatch Application Insights will now auto-generate Application Level Health Dashboards. Application Insights helps you automatically set up monitoring and enhanced observability for AWS resources. With the new health dashboards, you get a centralized view of all aspects of your application, making it easier and faster to view, sort and search your problems. The visual […]
AWS – Amazon SQS announces increased throughput quota for FIFO High Throughput (HT) mode to up to 6,000 Transactions Per Second (TPS)
Amazon Simple Queue Service (SQS) announces the general availability of an increased default quota for a high throughput mode for FIFO queues, allowing you to process up to 6,000 transactions per second, per API action in: US East (Ohio), US East (N. Virginia), US West (Oregon), Europe (Ireland), Europe (Frankfurt) regions. For Asia Pacific (Mumbai), Asia […]
AWS – AWS Step Functions adds new execution observability features for Express Workflows
AWS Step Functions now provides a new console experience for viewing and debugging your Express Workflow executions that makes it easier to trace and root cause issues in your executions. Read More for the details.
AWS – Amazon SES now offers new model to simplify provisioning and managing dedicated IPs
Amazon Simple Email Service (Amazon SES) announces the launch of a new model of Dedicated IPs (managed) which helps customers to grow, manage and maintain their sending reputation via exclusive IP addresses without all of the heavy lifting associated with provisioning and managing dedicated IPs. Amazon SES is a scalable, cost-effective, and flexible cloud-based email […]
AWS – Announcing the FreeFormInput Slot Type for Amazon Lex
Amazon Lex is a service for building conversational interfaces into any application using voice and text. With Amazon Lex, you can quickly and easily build sophisticated, natural language, conversational bots (“chatbots”), virtual agents, and IVR systems. Today, Amazon Lex launches the FreeFormInput built-in slot type. Read More for the details.