Welcome to above the clouds

AWS – AWS Wickr now provides a dedicated space to organize and access files
AWS Wickr is excited to announce the launch of “Wickr Files,” a dedicated space that allows you to access and manage files in conversations. Moderators of Wickr rooms and users in self-moderated group conversations, can now upload and organize files in folders. Users can toggle between “Messages” and “Files” tabs to access relevant content and […]

GCP – Empowering federal agencies with a more secure and efficient developer experience
In the federal government, organizations face unique challenges in meeting strict security and compliance requirements. FedRAMP, IL4, and IL5 standards set forth rigorous guidelines to ensure the protection of sensitive data and systems. Google Cloud understands the importance of meeting these accreditation needs and provides a comprehensive suite of tools and capabilities to support federal […]

GCP – Solve database bottlenecks faster with the latest query insights for Cloud SQL Enterprise Plus
Cloud SQL Enterprise Plus edition provides high performance and availability for demanding applications with enhanced read and write performance. And high-performance applications often require that you tune the underlying database services. To help application developers and DBAs build and deploy high performing applications, we’ve added new capabilities to query insights for Cloud SQL Enterprise Plus […]

GCP – 5 AI trends shaping the future of the public sector in 2025
Artificial intelligence (AI) is no longer a futuristic concept. In 2025, it’s poised to become a cornerstone of public sector operations, transforming how agencies make decisions and serve constituents. By leading with AI-powered innovation, government agencies can improve efficiency, enhance decision-making, and provide better services to citizens. According to a recent Google commissioned IDC study […]

GCP – How to build a strong brand logo with Imagen 3 and Gemini
Last year we announced Imagen 3, our highest quality image generation model. Imagen 3 is available to Vertex AI customers, which means businesses can create high quality images that reflect their own brand style and logos for use in marketing, advertising, or product design. Today, we’ll share how you can build your brand style with […]

GCP – Designing sustainable AI: A deep dive into TPU efficiency and lifecycle emissions
As AI continues to unlock new opportunities for business growth and societal benefits, we’re working to reduce the carbon intensity of AI systems — including by optimizing software, improving hardware efficiency, and powering AI models with carbon-free energy. Today we’re releasing a first-of-its-kind study1 on the lifetime emissions of our Tensor Processing Unit (TPU) hardware. […]
AWS – Amazon Connect Contact Lens can now automatically email agents about completed performance evaluations
Contact Lens now enables businesses to send automatic email notifications to agents when their contacts are evaluated, so they can review the evaluations and improve their performance. Managers can create rules to send emails based on specific evaluation criteria. For example, you can set up automatic notifications for agents who receive evaluation scores below 50%, […]

AWS – Amazon EC2 C6in instances are now available in Asia Pacific (Malaysia)
Starting today, Amazon Elastic Compute Cloud (Amazon EC2) C6in instances are available in AWS Region Asia Pacific (Malaysia). These sixth-generation network optimized instances, powered by 3rd Generation Intel Xeon Scalable processors and built on the AWS Nitro System, deliver up to 200Gbps network bandwidth, for 2x more network bandwidth over comparable fifth-generation instances. Customers can […]

AWS – Amazon Connect Cases now supports conditionally required fields
Amazon Connect Cases now supports conditionally required fields to streamline case field population for agents and reduce data entry errors. Administrators can now configure case templates that prompt agents to enter relevant information in specific situations, such as providing a “Close Reason” when a case moves to “Closed” status, “Product Serial Number” when the “Issue […]

AWS – Amazon Q Developer now troubleshoots AWS Console errors in all AWS Commercial regions
Amazon Q Developer has expanded its AWS Console error coverage from US East (N. Virginia) and US West (Oregon) to AWS Commercial regions. Users can now troubleshoot AWS Console errors using Amazon Q Developer regardless of their console region, including locations like Europe (Frankfurt). In the Amazon Web Services (AWS) Management Console, Amazon Q Developer […]