Welcome to above the clouds

AWS – Introducing grammar slot type on Amazon Lex
Amazon Lex is a service for building conversational interfaces into any application using voice and text. With Amazon Lex, you can quickly and easily build sophisticated, natural language, conversational bots (“chatbots”), virtual agents, and IVR systems. Today, Amazon Lex introduces grammar slot type. You can now you can author your own grammar in the XML […]

GCP – Automating log uploads with gcloud transfer
Hi, my team just released the gcloud transfer command-line tooI, and this tutorial will show you how to use it for a common task: uploading logs to the cloud. Setup You’ll need a device running a Linux operating system with at least 8 GB of RAM to continue. If you don’t have one lying around, […]

GCP – Federated workload identity at scale made easy with CA Service
At the end of 2021, we announced the ability for Google Cloud Certificate Authority (CA) Service to issue certificates for workloads reflecting their federated identities, even if the workloads are hosted on-premises or in other clouds. We are excited to announce this capability is now generally available, advancing our work to support customers’ implementation of […]

GCP – Disaster recovery simplified with Cloud Spanner CPU optimized backups
For business critical applications, a disaster recovery and data protection plan is essential. This plan should protect against both natural disasters (fires, floods, power outages, etc) as well as human caused incidents, like shipping a bug that causes bad data to be committed. As part of the plan, application owners should consider both RPO (Recovery […]

AWS – Amazon Connect forecasting, capacity planning, and scheduling, now available in preview
Amazon Connect now provides new machine-learning powered capabilities to make it easy for contact center managers to predict contact volumes and average handle time with high accuracy, determine ideal staffing levels, and optimize agent schedules to ensure they have the right agents at the right time. Enabling these capabilities takes just a click, eliminating the […]

GCP – Step-by-step guide to resolve DEADLINE_EXCEEDED errors on Cloud Spanner
When accessing Cloud Spanner APIs, requests may fail due to “Deadline Exceeded” errors. This error indicates that a response has not been obtained within the configured timeout. A Deadline Exceeded error may occur for several different reasons, such as overloaded Cloud Spanner instances, unoptimized schemas, or unoptimized queries. This post describes some of the common […]

GCP – In case you missed it: Google Cloud Security Talks, Threat Detection & Response Edition
We recently held our first Google Cloud Security Talks event of 2022. The event focused on all things security operations (SecOps) across on-premises, cloud and hybrid environments. We shared product updates across the portfolio and talked about how threat detection, investigation and response fits into our invisible security vision. In case you missed the event, […]

GCP – To foster the culture of citizen development, Google Workspace & AppSheet join PMI Citizen Developer™ Partner Program
Today, we are pleased to announce that Google Workspace has joined the Project Management Institute (PMI) Citizen Developer™ Partner Program. By doing so, we are joining organizations from across the globe who are supporting not only the future of work, but the empowerment of the workers who are leading this charge. PMI has developed a […]

GCP – Introducing our new cohort of startups for the 2022 Google Cloud Accelerator Canada
In January, we put a call-out to startups across the country to participate in our second Google Cloud Accelerator Canada cohort. Looking at the incredible response to our inaugural program last year, it’s clear that Canadian organizations across every sector, from healthcare and education, to retail, manufacturing and public services, are leaning in on cloud […]
Azure – General availability: Inbound NAT rule now supports port management for backend pools
You can now specify target backend pool in inbound NAT rule for less management overhead when configuring port forwarding. Read More for the details.