GCP – Unleash Your Business Potential: The Total Economic Impact of ChromeOS
In today’s dynamic business landscape, organizations are continuously challenged to achieve more with fewer resources. The demand is high for technology that is not only powerful but also economical, simple to manage, and secure. Enter ChromeOS, a cloud-first operating system designed to meet these exact needs by enhancing security, boosting employee productivity, and significantly cutting IT costs.
ChromeOS usage can lead to a substantial decrease in the total cost of ownership (TCO) associated with device usage at an organization. But don’t just take our word for it— research quantifies these benefits.
The Forrester Total Economic Impact™ Study: Quantifying the Value of ChromeOS
Google commissioned Forrester Consulting to conduct a comprehensive Total Economic Impact™ (TEI) study to evaluate the potential return on investment (ROI) for enterprises deploying ChromeOS. This study provides a robust framework for understanding the financial impact ChromeOS can have on organizations.
Forrester’s analysis, based on interviews with six decision-makers experienced with ChromeOS, aggregated their experiences into a composite organization. This composite organization, a multinational corporation with $5 billion in annual revenue and 40,000 employees, realized a 208% return on investment (ROI) over three years, a payback period of less than 6 months, and a Net Present Value (NPV) of $6.8 million in savings. The study highlighted four key areas where the composite organizations achieved significant benefits:
Increased End-User Productivity
Forrester Consulting found that the composite organization saved 90,000 hours per year in productivity time by leveraging ChromeOS, a $6.5 million in total savings over a three year period. Additionally, Interviewees reported a 6-minute drop in login time per employee, with one noting that users experienced over 12 hours less downtime per year with ChromeOS
These gains can be attributed to ChromeOS’s fast bootup times, seamless cloud integration and reduced upfront onboarding times, and AI-integration that helps workers focus on the work they value most.
The users love it. They don’t have to wait for IT to fix things. They don’t have to worry about updates or antivirus. It just works.
CTO
Healthcare
Lowered Device and Licensing Costs
The study also found that ChromeOS led to $1.3 million in savings over three years for the composite organization due to reduced device and license costs. Organizations saved approximately $500 per device, including $300 in hardware costs and $200 in avoided software licenses for security and endpoint management.
With the Google Admin console, ChromeOS devices can be centrally managed and secured so IT admins can reduce additional security agents and management solutions if they choose. Additionally, with 10 years of OS updates, Chromebooks are built to last a long time. What’s more, organizations can install ChromeOS Flex at no cost to extend the life of existing Windows devices, further contributing to savings.
We don’t need to pay for software-licenses. We don’t need to pay for antivirus. We don’t need to pay for a lot of things that we used to pay for.
Enterprise Director
Manufacturing
Strengthened Security Posture
The composite organization achieved a $1.2 million financial benefit from strengthened security. This was driven by a 90% incremental security risk reduction with ChromeOS. One interviewee observed that the number of vulnerabilities per end-user device decreased by 90% after deploying ChromeOS.
ChromeOS offers multi-layered security, automatic updates that happen in the background, and encryption, all contributing to a “secure by default” environment that eliminates the need for extra antivirus software.
Our number of vulnerabilities per end-user device decreased 90% as we continued the ChromeOS rollout. It’s still the only operating system, I believe, that has never had a ransomware attack.
CTO
Healthcare
Reduced IT Support Needs
According to the study, ChromeOS reduced IT support needs, delivering at least $1.1 million in savings over three years. Organizations experienced a 63% reduction in help desk tickets with ChromeOS. Interviewees reported that tickets that did arise were resolved quickly. One interviewee reported that ChromeOS-related tickets take approximately 15 minutes on average to resolve, compared to 2 hours for other operating systems.
We have just one FTE to manage a fleet of 11,000 devices. We barely have to think about it.
Head of IT Security
Financial Services
Discover More: Join Our Webinar!
Interested in learning how these benefits can apply to your organization? Join us for an upcoming webinar: The Total Economic Impact of ChromeOS.
During this session, we will:
- Discuss how ChromeOS helps businesses reduce costs related to security, IT, and licensing, while also improving productivity.
- Walk through the key findings from Forrester Consulting’s “The Total Economic Impact of ChromeOS” study.
- Help you identify users at your organization who are ready to move to ChromeOS by leveraging the ChromeOS Readiness assessment
Read More for the details.
